Author: Christopher Gonzalez

January 17, 2019 | by Christopher Gonzalez
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Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to … Continued

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January 7, 2019 | by Christopher Gonzalez
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Cybersecurity in Healthcare 2019

We all know the phrase, “New year, new me.” However, for hackers, this mantra has long been forgotten. Regardless of the year, malicious parties will continue to find innovative and new ways to target the healthcare industry. That’s why in 2019, healthcare facilities should be aware of the cybersecurity threats plaguing the industry, with criminals … Continued

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December 21, 2018 | by Christopher Gonzalez
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OnPage’s Top Healthcare Blogs of 2018

It’s no secret that we, at OnPage, are passionate about healthcare and the clinical professionals that make the industry go ‘round. It’s through our appetite for this industry, which lead us to publish several, interesting blogs about healthcare and its related topics in 2018. It’s been a successful year and we look forward to 2019, … Continued

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October 9, 2018 | by Christopher Gonzalez
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OnPage to Provide Florida With Critical Communication for Hurricane Michael 

OnPage the global leader in Incident Alert Management and mass notification aims to help people connect with each other and provide their communities and businesses with critical communication tools free-of-charge for one month during Hurricane Michael. Tropical storm Michael has become a hurricane and is moving towards the Gulf of Mexico and is still likely to … Continued

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September 11, 2018 | by Christopher Gonzalez
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An MSP’s Guide to Happy Customers

An MSP’s ability to do effective work depends on their technical expertise. However, their ability to ensure customer satisfaction is what really grows their business. This is because high levels of customer satisfaction retain current clients and win over future ones. Given this reality, MSPs need to be strategic about how they approach their work … Continued

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August 22, 2018 | by Christopher Gonzalez
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Completing IT Security With Critical Alerting

Businesses and organizations shouldn’t simply rely on monitoring tools for security management. Such tools don’t provide redundancies, time-stamped audit trails and other elements needed for incident resolution. Also, security threats are rampant and tend to go unchecked even with the most reliable monitoring service. That’s why companies require critical alerting to become aware of security … Continued

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July 25, 2018 | by Christopher Gonzalez
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The Real Cost of Healthcare Miscommunication

Introduction Miscommunication isn’t just about the frustration that ensues when direction isn’t followed or understood by colleagues. For the healthcare industry, miscommunication could mean the loss of billions of dollars and the endangerment of patients. That’s why physicians must implement a clinical communication solution to avoid the risks associated with poor, care team collaboration methods. … Continued

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June 28, 2018 | by Christopher Gonzalez
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6 Reasons to Think of Pager Replacement Options

Antiquated pieces of technology create setbacks in every industry, and in healthcare – it’s the pager! Pagers are still being used even though they’re not HIPAA-compliant and the infrastructure supporting them is dying out. That’s why doctors and healthcare personnel alike need an advanced way to communicate and protect patient information. This blog will detail … Continued

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