Tag: on-call management

July 23, 2024 | by Ritika Bramhe

Evaluating PagerDuty Alternatives in 2024 (Updated)

We live in times of instant gratification, where customers expect same-day delivery, round-the-clock tech support, and seamless browsing experiences. Disruptive technologies and continuous innovation have raised expectations for faster and uninterrupted delivery of services. This shift is compelling organizations to adapt their operations to meet these new demands and stay competitive. Providing uninterrupted services requires … Continued

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July 17, 2024 | by Zoe Collins
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The Impact of On-Call on Mental Health

Lately, I have been thinking about the mental health effects that stem from working in the cybersecurity industry. And in my research, I came across an Afternoon Cyber Tea podcast that sparked my interest. During their talk, host Ann Johnson and Dr. Ryan Louie, MD, PhD, dissect parallels between those who work in cybersecurity and … Continued

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June 25, 2024 | by Zoe Collins
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Building the Best Incident Response Team

When it comes to critical incident management, IT teams require a structured approach that will ensure that any cybersecurity event is swiftly remediated. And no incident management plan is complete without a clearly defined incident response team.  Whether your team is looking to establish an incident response team from scratch or just improve existing response … Continued

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