OnPage incident management

OnPage Incident Alert Management Console Video

See how OnPage’s console and scheduler works

Scheduler

Create multiple schedules, without limitation to location, so every group gets their preferred on-call rotation. Get instant visibility on who’s on-call.

Create multiple schedules without limitation to location with Onpage

Dispatcher

Just like the OnPage app, the OnPage dispatcher allows you to send messages to OnPage users. Set predefined responses in the “Reply Options” field for the recipient to reply with just a few clicks.

The dispatcher shows the “Groups” of contacts to let you choose alert recipients.

 

OnPage dispatcher allows you to send messages to OnPage users

Groups and escalation

With the escalation manager, escalation group members can be scheduled, adding even more flexibility and customization. Know when someone is online or logged off based on their icon colors

Create escalation groups with Onpage

Set up contacts

Using the “Contacts” tab create users and manage them. You can even create or delete groups. You can also set message redundancy options here.

Onpage allows you to use the “Contacts” tab create users and manage them

Audit trail

Get instant visibility into each incident, with a time-stamped audit trail. See when alerts were “sent”, “delivered” and “read”.

Get instant visibility of issues and notification when messages are read with OnPage

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