Month: February 2020

February 25, 2020 | by Hannah Krichmar
mass notification

Popular Mass Notification Solutions Used in Schools

OnPage BlastIT is a mass notification system that allows organizations to enhance their crisis communications. It streamlines communication in emergency situations, ensuring that critical, urgent alerts are never missed.  Additionally, BlastIT allows organizations to improve mass messaging operations by 30- to-40 percent. Here, I’ll highlight BlastIT’s features and how they outweigh competitor functionalities. BlastIT: Helping … Continued

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February 14, 2020 | by Shawn Lazarus
ConnectWise Manage Integration Email connector

ConnectWise Manage Integration Feature: Manage Stakeholders With Email Gateway

ConnectWise Manage integration: OnPage has developed an exciting new feature for MSPs called The E-mail Gateway which brings together, ConnectWise Manage, The ConnectWise Email Connector and OnPage incident management system. OnPage instantaneously creates a connection between the client, the ticket created in ConnectWise Manage and the incident responder using OnPage. This enables MSP’s clients to … Continued

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February 13, 2020 | by Hannah Krichmar
After-hour responsed

Importance of After-Hour Response Teams

Exceptional customer service is key in the world of IT, where something could go wrong at any given moment. This level of support equates to business retention, client satisfaction and high success rates and profits.  In this post, I’ll introduce a hypothetical scenario, where “MSP Team A” provides 24×7 after-hours support to a valuable client. Scenario: … Continued

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February 4, 2020 | by Christopher Gonzalez
eCommerce warehouse

eCommerce Leader Adopts OnPage

The world’s eCommerce leader adopts OnPage to streamline its operations and workflows. This news showcases OnPage’s continuous growth in the business-to-business (B2B) space, providing a reliable and secure critical alerting solution for different use cases. In this blog post, I’ll be discussing how the eCommerce juggernaut leverages OnPage’s live call routing capabilities to enhance team communications.  … Continued

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February 3, 2020 | by Alex Tate
patient records

Patient Record Retention: Tips for Compliance and Protection

With the implementation of electronic health records (EHRs) into practices, patient experience has improved, among other advancements at the point of care. These include better access to patient records and highly efficient care delivery. While these are some significant benefits, some practices experience certain drawbacks too, such as temporary slowdown of processes during EHR transition … Continued

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