When we started OnPage in July 2011, we had the simple idea of bringing a smartphone-based critical alerting platform to healthcare. Until then, healthcare had relied on pagers for their alerting needs. But we realized pagers were a dying breed and we had the technology that could put the final nail in the pager … Continued
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How do you handle your clients as an MSP? Your clients are your stakeholders and they are the ones on edge whenever a crisis happens in their fort. They look at MSPs to fix their burning issues and so it’s very important to manage their exceptions. Stakeholder management enables MSPs to not only think about … Continued
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Healthcare and IT professionals can now improve work flow through intelligent reporting OnPage announces the addition of the OnPage Intelligent Reporting Engine. Managers and on-call professionals will now be able to see their teams through the lens of data visualizations and data summaries. With access to this information, users will gain insights into employee workloads, … Continued
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Here’s what you should ask your IT Alerting Vendor Many IT teams start out with a focus on building out monitoring through Nagios, Splunk, BigPanda or one of many other monitoring tools. However, they soon realize that the key to fighting expensive downtime doesn’t start and end with good monitoring. Teams also need a strong … Continued
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What is a HIPAA compliant texting app? A HIPAA-compliant texting app is an application that physicians, nurses and hospital employees use to exchange the personal health information (PHI) of patients who are being treated by the facility or clinic. A HIPAA compliant texting app must be employed when healthcare employees send messages that contain identifying patient … Continued
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OnPage provides university secure messaging What do UVA, Yale, Ohio State, Tufts and Georgia State have in common? In addition to being some of the finest institutions in the country, these universities are also just a few of the many academic institutions that use OnPage for their university secure messaging and critical alerting needs. Many of … Continued
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It took several years after the passage of HIPAA for institutions to realize that the exchange of PHI through devices like pagers represents a HIPAA violation like any other unsecure exchange. Healthcare now realizes that pagers not only put institutions in the position of potentially violating HIPAA statutes, pagers also impede effective communications, lengthen hospital … Continued
read moreMobile devices offer clinicians the opportunity to easily engage with patients, coordinate care and ultimately save money, time and improve the quality of healthcare services. At the same time, as mobile devices are increasingly used by healthcare workers (80% use by doctors and 70% use by nurses), they are also becoming an increasing vector for cybersecurity … Continued
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