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September 15, 2023 | by Gilad Maayan
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What Is GitOps and Will It Eliminate Incident Management?

What Is Incident Management?  Incident management is a critical aspect of IT service management (ITSM) that revolves around restoring normal service operations as swiftly as possible after an unplanned interruption or reduction in quality. Also referred to as “incidents,” these interruptions could range from a minor issue like a single user being unable to access … Continued

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