OnPage understands that MSPs need to ensure that all critical alerts reach the right person at the right time. The incidents that trigger the alerts need to be acted upon in a timely manner.
OnPage provides automatic, intelligent alerting that generates a complete audit trail. We are also integrated with ConnectWise Manage and enhance it with real-time ticket & SLA updates.
“Customer satisfaction is a huge component of our business and OnPage puts us on the path to keeping a tighter grip on service level agreements. OnPage’s Audit Trail gives management insights into how the team is handling the incidents.”
-Mike Silverman, CIO at Pennsylvania-based MSP, Advanced Network Products