Month: September 2017

September 29, 2017 | by Judit Sharon
2017 Gartner ITxpo

The Weakest Link in the IoT Chain

Coined by the Germans, Industry 4.0, or the forth Industrial Revolution, offers an unprecedented level of efficiency to manufacturing enterprises. It does so by enabling a new level of self-organization and control over the entire value chain. Through the convergence of the physical and digital worlds, all relevant information is made available in real time, … Continued

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September 28, 2017 | by Shawn Lazarus
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OnPage e-book: Prepare for an IT outage

A new survey of 2,400 IT and security professionals conducted by The Ponemon Institute on behalf of IBM finds 66 percent of respondents say their organization is not prepared to recover from an IT outage. A growing trend is to let MSPs handle cyberattacks and other critical incidents that lead to an IT outage. Those … Continued

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September 26, 2017 | by OnPage Corporation
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5 Ways to Secure Texting for Physicians

When healthcare security executives were asked what issues keep them awake at night, survey respondents in a Forrester Research study most often cited the misuse of personally identifiable patient information (86 percent). This fear makes sense given that most hospitals still rely on pagers and insecure communication formats like Facebook and GChat. These formats do … Continued

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September 20, 2017 | by Shawn Lazarus
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HIPAA Compliance Checklist – Pitfalls to Avoid

For a healthcare organization to be HIPAA compliant it needs to ensure that the right controls are in place to protect the privacy of patient information. This means that controls are provided to ensure that sensitive patient information is not left visible to non-relevant parties and that the exchange of information between practitioners follows HIPAA … Continued

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September 20, 2017 | by OnPage Corporation
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The OnPage Guide to Mastering Escalation Management

Escalation management for better communication While effective communication can be challenging in the best of circumstances, it can be especially trying when an internal or external customer is facing an issue. The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact … Continued

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September 15, 2017 | by OnPage Corporation
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OnPage On the Road

Where in the world is OnPage? It feels like we’re part of the chorus in a Willy Nelson song these days since we’re On the road again so many times over the upcoming weeks. Unfortunately, we won’t have a funky VW bus to ferry us about. We’ve traded the bus in for airline tickets and … Continued

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September 14, 2017 | by OnPage Corporation
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IT outage communications

Are you prepared for an IT Outage? In the past 4 weeks, the southern United States has experienced significant damage from the ravages of hurricane Harvey and Irma. These natural disasters are freakish and unexpected but unfortunately they are not uncommon. Even at less intensity such as a tropical storm, the results can take the … Continued

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September 8, 2017 | by OnPage Corporation
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SLAs and ITOps Modernization

How to modernize SLAs and ITOps  “Tell me how you will measure me and I will tell you how I will behave.” Dr. Eliyahu Goldrat – The Goal Digital transformation will come from increased investments in technology. But, at the same time, it will also come from increased scrutiny and commitment to quality of the … Continued

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