Category: cloud incident management

August 15, 2023 | by OnPage Corporation
CloudOps

CloudOps: Transforming IT Operations in the Cloud

CloudOps, or Cloud Operations, is quickly becoming the standard for managing IT operations in the cloud computing ecosystem. By transforming traditional IT operations to harness the full potential of the cloud, businesses are experiencing greater automation, collaboration, agility, and resilience. This article is a deep dive into the concept of CloudOps, its core components, the … Continued

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July 18, 2023 | by Zoe Collins
Critical Incident Management Roles and Responsibilities

Critical Incident Management – Roles and Responsibilities

Critical Incident Management is designed to handle disruptive and unexpected events that threaten to harm an organization or its stakeholders. These incidents range from cyber attacks and system failures to natural disasters and global pandemics. The importance of critical incident management cannot be overstated, as it is a pivotal process that maintains business continuity and … Continued

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July 14, 2023 | by Ritika Bramhe
Incident Tracking

How Incident Tracking Can Benefit Your IT Organization

In the dynamic world of Information Technology (IT), incident tracking is a critical process within the realm of incident management that can significantly influence an organization’s operational efficiency and service quality. Incident management refers to the identification, recording, and management of incidents—unplanned events or disruptions—that can impact IT services.  Understanding Incident Tracking Incident tracking involves … Continued

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July 12, 2023 | by Ritika Bramhe
log monitoring

The Importance of Log Monitoring for Incident Response

In the face of growing security threats and incidents, businesses must prioritize their ability to detect, investigate, and respond effectively. Timely incident response is crucial for maintaining the security and integrity of systems and data. Among the essential tools in the incident response arsenal, log monitoring stands out as a critical component. By closely analyzing … Continued

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June 6, 2023 | by Ritika Bramhe
kubernetes logs

Understanding Kubernetes Logs and Using Them to Improve Cluster Resilience

Kubernetes Logs: Introduction In the complex world of Kubernetes, logs serve as the backbone of effective monitoring, debugging, and issue diagnosis. They provide indispensable insights into the behavior and performance of individual components within a Kubernetes cluster, such as containers, nodes, and services. Furthermore, by implementing a robust log monitoring solution and integrating alerting mechanisms, … Continued

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January 26, 2023 | by OnPage Corporation
IT mapping

What Is IT Mapping and How Can it Prevent the Next Production Incident?

IT infrastructure mapping is the process of creating a visual topology of a network infrastructure. This mapping process helps understand the geographic and interactive layout of a network, which applications depend on. Using infrastructure mapping for troubleshooting, you can quickly understand the relationship between application issues and hardware issues. An IT infrastructure diagram can contain … Continued

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December 13, 2022 | by Ritika Bramhe
kubernetes lens

Kubernetes Lens: Improving Operational Awareness of Kubernetes Clusters

What is Kubernetes Lens? Kubernetes Lens is an integrated development environment (IDE) that allows users to connect and manage multiple Kubernetes clusters on Mac, Windows, and Linux platforms. It is an intuitive graphical interface that allows users to deploy and manage clusters directly from the console. It provides dashboards that display key metrics and insights … Continued

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December 9, 2022 | by Ritika Bramhe
AWS reInvent

Recapping this year’s AWS re:Invent 2022

Amazon recently concluded their five-day long conference, AWS re:Invent 2022. This year’s conference was hybrid with the company streaming a significant portion of their in-person conference for free. For ten years now, the event has seen attendees across the cloud continuum come together to learn, share and get inspired. This year was no different as … Continued

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June 3, 2022 | by Ritika Bramhe
xmatters alternatives

Evaluating xMatters Alternatives

Seconds count when mission-critical IT systems break down. Customers are accustomed to seamless experiences, and any impact on the end-user experience due to system breakdown can drive them away. In parallel, the digital estate continues to become complex, and organizations continue to grow their IT tool stack to bring efficiencies to business workflows. This builds … Continued

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