Ritika Bramhe is Head of Marketing and Product Marketing Manager at OnPage Corporation, where she wears many hats across positioning, messaging, analyst relations, and growth strategy. She writes about incident alerting, on-call management, and clinical communication, bringing a marketer’s perspective shaped by years of experience working at the intersection of IT, healthcare, and SaaS. Ritika is passionate about translating complex topics into clear, actionable insights for readers navigating today’s digital communication challenges.
Disclosure: This comparison is based on my experience working closely with on-call workflows, incident alerting practices, and the teams who rely on these tools. While I work at OnPage, this guide is intended to help IT teams understand practical differences among PagerDuty, Opsgenie, and OnPage so they can choose the solution that best fits their … Continued
Disclosure: This comparison is written by our product marketing team that works closely with IT operations and on-call workflows. While we build incident alerting software ourselves, this guide is designed to help teams understand how different tools fit different operational needs. We believe there is no single “best” tool. Only the right fit for a … Continued
In Part 1, we talked about all the hidden complexity inside AI systems: the pipelines, GPUs, embeddings, vector databases, orchestration layers, and everything else that quietly determines how reliable an AI-first product really is. But all of that software still rests on something far less glamorous: the physical infrastructure underneath it. And the more time … Continued
As organizations continue to adopt OnPage across regions and operational environments, providing an experience that feels natural and intuitive for every user has become increasingly important. Clear communication is essential in time-sensitive workflows, and being able to use the app in one’s preferred language supports clarity, confidence, and consistency. To support our growing global user … Continued
Over the past couple of months, my entire world has felt flooded with AI breakthroughs. Everywhere I look — podcasts, Twitter, YouTube — it’s another debate about whose chips are faster, whether Blackwell really leapfrogs H100s, if TPUs are finally catching up, or which AI-first startup is about to upend another industry. My podcast feed … Continued
When your team shares one support number, someone has to decide who gets the calls when customers need help after hours. And if your team rotates on-call responsibilities weekly, which is common in IT (SRE, DevOps, ITOps, etc), clinical and field engineering teams, you’ve probably relied on manual call forwarding at some point. On paper, … Continued
When AT&T officially shut down its email-to-text and text-to-email service on June 17, 2025, a quiet but essential part of many organizations’ communication workflows disappeared overnight. Messages that used to be sent to addresses like [email protected] or [email protected] simply stopped delivering. For teams who relied on those alerts to reach the on-call clinician, engineer, technician, … Continued
Secure and seamless communication is at the heart of effective patient care. Whether coordinating handoffs, requesting consults, activating code teams, or managing after-hours coverage, clinicians rely on messaging systems that are reliable, fast, and built to protect patient data. As healthcare workflows have grown more digital, hospitals and clinical practices have begun replacing pagers, phone … Continued
At 2:07 a.m., one of the core production nodes went down. CPU usage spiked, latency shot through the roof, and requests began timing out across the cluster. Monitoring tools lit up instantly. Datadog dashboards turned red, Prometheus fired alerts, and a webhook pushed incident payloads into Jira. Everything worked exactly as designed. Except no one … Continued
Secure communication in healthcare is no longer optional. With patient data, lab results, and care coordination increasingly handled over mobile and digital channels, hospitals and clinics need tools that keep messages safe and compliant with HIPAA regulations. A HIPAA-compliant messaging app goes beyond standard texting apps, offering encryption, audit trails, and signed Business Associate Agreements … Continued
