Tag: servicenow notify twlio

June 24, 2024 | by Ritika Bramhe
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Problems with ServiceNow and Twilio

Rethinking IT Management –  Introduction We live in a time where immediate communication of critical incidents is vital for maintaining continuous service availability. As companies strive to enhance their IT service management practices, many integrate technologies like Interactive Voice Response (IVR) into their service delivery frameworks.  However, this approach may not always be the most … Continued

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