Tag: IT incident response time

May 1, 2023 | by Ritika Bramhe
response time

Mastering IT Response Time

IT Response Time: Introduction In today’s fast-paced digital landscape, businesses heavily rely on their IT departments to ensure smooth operations and deliver exceptional customer experiences. When it comes to IT support, one critical metric stands out: response time. A prompt and efficient response can be the difference between a satisfied customer and a frustrated one. … Continued

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