Part of a broader observability platform—on-call isn’t the main focus |
✅ OnPage is purpose-built for alerting and on-call management. Our core focus is fast, reliable critical communications—and we integrate so seamlessly into your observability stack, it feels like a native part of your system, not an external app. |
Offers alerting tied to monitoring tools |
✅ OnPage delivers high-priority alerts with persistent delivery, escalations, overrides, and full audit trails—never miss a critical event, regardless of the source of the alert. |
Scheduling tools exist but can be basic and clunky |
✅ OnPage offers robust, intuitive on-call scheduling, real-time overrides, and escalation policies with minimal admin effort. View your own and your team’s on-call shifts right from the mobile app. |
Mobile app offers alerting but lacks secure collaboration |
✅ OnPage’s mobile app supports alerting, secure messaging/collaboration, scheduling, and attachments—all in one app |
Limited support for ConnectWise, Autotask, and MSP tools, Chat collab tools |
✅ OnPage integrates natively with ConnectWise, Autotask, chat collaboration tools, cybersecurity tools, network monitoring, infra monitoring etc. |
Interface and workflows often tailored to DevOps teams at a specific level of maturity—leaving others either overwhelmed or underserved. |
✅ OnPage is built to be user-friendly and accessible for all tech teams including IT, SRE, DevOps, Infra Monitoring etc. |
War rooms require setup and often need external collaboration tools |
✅ Collaborate directly in OnPage with secure messaging, attachments, and a full incident log—no other tools needed |
Basic support included; personalized support may cost more |
✅ OnPage offers 24/7 live support for all customers—white-glove onboarding and training included. Enhanced SLAs available |
Alert fatigue possible due to limited filtering and suppression tools |
✅ OnPage offers alert suppression windows, routing rules, and intelligent escalations to avoid unnecessary wake-ups |
Primarily built for SRE and DevOps users |
✅ OnPage serves SREs, IT, MSPs, clinicians, utilities, and public safety teams—designed to scale across verticals |
Custom tool integration may require engineering resources |
✅ OnPage provides a public API and native integrations, so you can connect tools without dev overhead |
Alerts don’t always override silent mode or Do Not Disturb settings |
✅ OnPage alerts override silence on both iOS and Android devices—so critical messages always get through |
Feature access may vary based on plan tier. |
✅ OnPage offers enterprise-grade features and support with simple, transparent pricing |