OnPage – Rollbar Integration

Integration Overview
Rollbar gives engineering teams the power to detect, triage, and track production errors in real time. But when a critical error hits production, speed matters, and traditional alerting through email or passive dashboards isn’t enough.

With the OnPage integration, Rollbar error events automatically trigger high-priority mobile alerts sent directly to your on-call engineers. These alerts bypass cluttered inboxes, escalate if ignored, and include the error metadata your team needs to act fast. Whether it’s a new deployment error or a recurring bug, OnPage ensures that every issue is seen and handled promptly.

Integration Benefits

• Instantly trigger OnPage alerts from Rollbar events based on severity, environment, or project

• Deliver alerts via push, SMS, voice, or email with persistent notifications until acknowledged

• Route alerts using OnPage’s dynamic on-call scheduling and escalation logic

• Include full error metadata in alerts: environment, error message, file location, and more

• Auto-resolve alerts when Rollbar signals that an issue is fixed or silenced

• Support bi-directional workflows for deeper integration flexibility across teams

How It Works

1. Use Rollbar to send error events to OnPage

2. OnPage parses the payload and triggers an alert based on your routing conditions and policies

3. The designated on-call engineer receives an immediate mobile alert with full error context

4. If no response is received within the defined time window, OnPage escalates to the next responder

5. When Rollbar marks the issue resolved or muted, OnPage can auto-close the alert

6. All alert and response activity is tracked for transparency and reporting