OnPage – Raygun Integration

Integration Overview
Raygun provides deep visibility into application errors, crashes, and performance bottlenecks. But to truly minimize downtime, you need more than visibility—you need a reliable way to alert the right person at the right time.

The OnPage integration turns high-severity Raygun events into mobile-first alerts that reach your on-call engineer instantly. These alerts cut through inbox noise with persistent, high-priority notifications that escalate automatically if unanswered. Whether it’s an uncaught exception, a user-impacting slowdown, or a deployment regression, OnPage ensures the right person takes action fast.

Integration Benefits

• Trigger OnPage alerts from Raygun errors based on severity, application, or environment

• Deliver persistent alerts via push, SMS, voice, or email until acknowledged

• Route alerts to the right responder using OnPage’s built-in on-call schedules and escalation logic

• Include full error context in each alert, such as stack trace, affected users, and release version

• Automatically resolve alerts when the issue is fixed or muted in Raygun

• Keep the door open for bi-directional logic to support complex or custom workflows

How It Works

1. Use Raygun’s webhook or custom notification settings to send error data to OnPage

2. OnPage receives the alert and applies your routing and escalation policies

3. The on-call engineer is instantly notified with a mobile alert containing full error context

4. If unacknowledged, the alert escalates to the next available responder

5. Resolving the issue in Raygun can optionally trigger alert closure in OnPage

6. Alert activity is logged for visibility, postmortems, and SLA compliance