We know why you’re here. We’ve heard it too often from PagerDuty customers far: the costs are too high, the support doesn’t deliver, and the integrations stop short: especially for teams in MSPs and industries outside of traditional IT. If you’re responsible for uptime, incident response, or on-call operations, the last thing you need is a complex, high maintenance tool. On-call alerting should be a set-and-forget, not set-and-fight!
You need a solution that’s simple, effective and built for everyone.
You need a partner that understands what’s at stake.
That’s where OnPage come in.
| What PagerDuty Does | How OnPage Does It Better |
|---|---|
| Basic alerting with rules and schedules | ✅ Persistent, high-priority alerts with escalation, delivery confirmation, and full audit trails. “Gentle” high-priority alerts available |
| Relies on integrations with external tools for collaboration | ✅ Built-in secure messaging, attachments, and audit logs—no extra tools needed. Slack and MS Teams two-way integration available. |
| Mobile app with limited real-time control | ✅ Fully interactive mobile app with alert acknowledgment, messaging, schedules, preconfigured alert templates, powerful alerting engine that grabs attention & overrides |
| Limited or no integration with ConnectWise or Autotask | ✅ Native integrations with ConnectWise, Autotask, and other Managed IT Service Providers (MSP) tools |
| No support for alert attachments | ✅ Send images, PDFs, lab results, links to error messages or error screenshots with critical alerts |
| Support plans vary; enterprise plans are expensive. Median buyers pay $40,072, according to a 3rd party saas buying platform | ✅ 24/7 live support available to all customers—no extra charge. Prices are reasonable, and we’re offering reduced rates to current PD customers who feel they’re not getting full value from their deployment. |
| Geared heavily toward DevOps and IT teams | ✅ Built for IT, DevOps, Cybersecurity, SRE, healthcare, MSPs, Energy & Utilities, and public safety—flexible across verticals |
| Requires multiple tools for full incident response workflow | ✅ Incident notifications, real-time collaboration, and escalation in one app |
| Set-up and administration can be complex | ✅ Simple onboarding, intuitive setup, white-glove support included. Walkthrough on demand available, comprehensive documentation |
| May require a learning curve or admin training | ✅ Built to be plug-and-play—easy for non-technical users too |
| Limited and rigid integration options | ✅ OnPage offers both native integrations and a robust public API, giving you the flexibility to connect with any system you rely on. |
| Alerts often go off indiscriminately, including during off-hours, leading to alert fatigue and poor morale. | ✅ OnPage allows intelligent alerting with routing rules, suppression windows, and escalations—so responders only get paged when truly needed. |
| Paging individuals, teams, or services lacks flexibility and often feels clunky. | ✅ Easily route alerts to individuals, teams/groups, or services using OnPage’s on-call assignments and smart escalation workflows. |
| Integrating with custom tools or adapting workflows often requires additional engineering work. | ✅ OnPage offers native integrations across industries, plus an Public API for easy customization—without added engineering overhead. |
| Even minor changes to the schedule can disrupt workflows and create cascading issues. | ✅ OnPage’s scheduler is stable, intuitive, and reliable—so you can update shifts and overrides without worrying about breaking things. |
Explore our transparent pricing here.
Our step-by-step migration guide ensures you’re smoothly transitioned without any disruptions. Based on your team’s current setup, we’ll recommend the ideal OnPage solution and walk you through every step of the process, from selection to launch. Free migration support included.
We get it—switching alerting platforms isn’t something you want to spend weeks figuring out. That’s why OnPage makes it simple. No downtime. No missed alerts. No stress. Just a smooth, supported transition and a platform that actually has your back.
✅ Free Trial.
✅ Fast Setup.
✅ Personalized Migration Support.
Yes—OnPage offers native integrations with popular tools like Jira, ServiceNow, ConnectWise, Autotask, Slack, Microsoft Teams, and more. Plus, with our robust public API and webhook support, you can replicate and even expand on your existing integrations without heavy lifting.
Most teams are fully up and running within days. OnPage is built for fast deployment, and our onboarding team will guide you through every step—from account setup and integrations to configuring on-call schedules and escalation workflows.
OnPage is fully compliant with industry standards like HIPAA, GDPR, and SOC 2. Our infrastructure supports data residency needs, and we provide enterprise-grade encryption, secure messaging, and audit trails to ensure your compliance requirements are met.
Built around the incident resolution life cycle, OnPage helps IT teams reduce downtime and costs while improving coordination and performance. Discover how OnPage’s incident alert management system automates and accelerates the critical event management process:
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OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!
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