Dynamic Network Solutions (DNS) is a boutique MSP that needs to operate 24 x 7 to support their clients. Before bringing on OnPage, DNS had to rely on a convoluted and expensive set-up to provide customers with 24×7 service. This workflow was hard on the customer and brought DNS close to violating their SLAs.
After reviewing the costs and problems their legacy solution was causing, DNS turned to OnPage to solve their needs for after-hours alerting when customers’ technologies failed.
In this case study see how DNS benefited from rolling out OnPage as a solution: