How To Survive Being On-Call
With more companies insisting on 24×7 support, on-call duty for IT professionals is becoming the norm.
If IT professionals are not available when downtime arises, the costs are huge. According to a study by Aberdeen Research Group, just one hour of downtime can cost a small business $6,900!
In this white paper, we offer advice on:
- The processes that need to be set in place before an incident occurs
- The best way to organize your team
- Simple digitizing and automation that leads to better workflow