How To Survive Being On-Call

With more companies insisting on 24×7 support, on-call duty for IT professionals is becoming the norm.

If IT professionals are not available when downtime arises, the costs are huge. According to a study by Aberdeen Research Group, just one hour of downtime can cost a small business $6,900!

In this white paper, we offer advice on:

• The processes that need to be set in place before an incident occurs
• The best way to organize your team
• Simple digitizing and automation that leads to better workflow

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