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Category: Alert Fatigue

April 2, 2021 | by Ritika Bramhe
SOC

Strategies to Reduce Alert Fatigue in Your SOC Team

In a SOC (security operations center), alerts originating from hundreds of systems compete to get attention. What ensues is a security analyst’s battle to beat alert fatigue while effectively defending their organization from cybersecurity threats.  Alert fatigue is a major challenge faced by security operations center (SOC) teams. The stakes are even higher since they … Continued

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November 6, 2020 | by Ritika Bramhe
event noise reduction

Zen Your Life With IT Event Noise Reduction

IT incident responders have been inundated with alerts since the start of the COVID-19 pandemic. These engineers must dig through their messages to collect and respond to real alerts for real critical events. This process wastes time and prolongs incident response. The objective is to focus on IT event noise reduction to recognize and resolve … Continued

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July 14, 2020 | by Christopher Gonzalez
Email alerting

FYI: Email Alerting Isn’t Enough

Email alerting is an inefficient way to receive and address critical alerts. Email inboxes tend to get flooded with “clutter,” as irrelevant messages bury urgent incident notifications. Incident management procedures require incident management systems, ensuring that urgent issues are immediately addressed.  Yet, some services are reluctant to say goodbye to email alerting and its inefficiencies. … Continued

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July 10, 2020 | by Ritika Bramhe
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NHS on Its Final Leg of Pager Replacement

If you’ve been following the U.K. healthcare landscape, you would know that the country has been considering replacing pagers for the longest time. This may soon materialize, partly accelerated by the challenges that doctors are facing during the COVID-19 pandemic. The pager replacement initiative not only signifies a pivotal shift from the aging infrastructure, but it … Continued

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December 5, 2016 | by OnPage Corporation
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Why you’ve got IT Monitoring and IT Alerting All Wrong

IT alerting and IT monitoring are not what they used to be. In years past, software releases were scheduled a few times per year. Often, one monitoring tool would review the infrastructure and would catch and spit out alerts. Sorry, but those days are gone. Nowadays, start-ups use containers and microservices, continuous integration and delivery. … Continued

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November 30, 2016 | by OnPage Corporation
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Fight Alert Fatigue

How to Win the Alert Fatigue Battle IT engineers and DevOps teams cannot help but experience alert fatigue when they receive after-hour alerts lacking context or relevance. Messages come in, for example, telling the engineer on-call that disk space is used up. Does this mean 60% used up or 100% used up? Or an after-hours … Continued

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August 23, 2016 | by OnPage Corporation
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7 Ways DevOps Can Avoid Alert Fatigue

Being on-call doesn’t have to mean you’re always tired The introduction of monitoring into the DevOps world means alerts will occur 24/7. As such, there will be alert fatigue in DevOps. Monitoring needs alerts in order to be effective but the issue is that while our technology is 24/7, humans cannot work in a similar … Continued

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