Blog
Platform Engineering 101: What It Is, How It Differs from SRE and DevOps, & Why It Matters for Incident Response
Platform engineering has emerged as a response to the growing complexity of modern software delivery. As organizations adopt Kubernetes, microservices, CI/CD pipelines, and infrastructure as code, they are creating dedicated teams responsible for building and operating the internal platforms that power developer workflows. This guide explains what platform engineering is, how it differs from DevOps … Continued
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AI Is Changing Healthcare Faster Than Most Systems Are Ready For
(My key takeaways from a clinician-led roundtable on AI, access, and care delivery) Healthcare is shifting fast, and artificial intelligence is no longer a future concept sitting in research labs or pilot programs. It’s already embedded in clinical workflows, operational systems, and patient interactions, often in ways that feel subtle, uneven, and sometimes uncomfortable. That … Continued
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Silent Failure in Production ML: Why the Most Dangerous Model Bugs don’t Throw Errors
You’ve done it. Your machine learning model is live in production. It’s serving predictions, powering features, and quietly doing its job. Dashboards are green. There are no errors in the logs. Nothing appears broken. And yet, something is wrong. Predictions are getting less reliable. Users are waiting a little longer for responses. Conversion rates are … Continued
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Best Healthcare Conferences of 2026
Conferences are a valuable way for professionals to connect with top experts in their field, expand their knowledge, and strengthen their overall practice. For healthcare organizations, conferences also offer opportunities to build long-term, meaningful partnerships and explore newly emerging technologies that can be integrated into everyday patient care workflows. To help you plan ahead, we’ve … Continued
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How HVAC Companies, Contractors and Property Management Firms Use OnPage for Emergency Response
Over the past couple of weeks, as snowstorms and extreme cold swept across much of the Northeast, something interesting started happening on our end at OnPage. Our phones lit up. Not from healthcare teams or IT operations/tech teams, which is where many people expect us to be used, but from HVAC companies, contractors, and property … Continued
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Best IT / Tech Conferences of 2026
Top IT Conferences of 2026 Attending IT / Tech conferences featuring live panels, interactive booths, and visionary speakers can lay a strong foundation for both company growth and individual career development. With so many new conference options emerging, we’ve highlighted several must-attend events for organizations to prioritize in 2026. Scroll below to explore a curated … Continued
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What We Built in 2025, and Why It Matters Going Into 2026
As we move further into 2026, we wanted to pause for a moment and reflect on what the past year looked like for OnPage, not just in terms of features shipped, but in how the platform evolved to better support the way teams actually work in high-stakes environments. 2025 was a foundational year for us. … Continued
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From Ticket Creation to Human Acknowledgment: Closing the Incident Response Gap
Freshservice has become a trusted system of record for IT teams managing incidents, service requests, and operational issues at scale. Tickets are logged, categorized, prioritized, and tracked with discipline. SLAs are defined. Dashboards provide visibility. On paper, everything looks covered. Yet many teams still experience missed or delayed responses when incidents truly matter, especially after … Continued
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PagerDuty vs Opsgenie vs OnPage (2026): Which On-Call & Alerting Tool Is Right for Your Team?
Disclosure: This comparison is based on my experience working closely with on-call workflows, incident alerting practices, and the teams who rely on these tools. While I work at OnPage, this guide is intended to help IT teams understand practical differences among PagerDuty, Opsgenie, and OnPage so they can choose the solution that best fits their … Continued
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Top Incident Alerting and On-Call Management Software (2026 Buyer’s Guide)
Disclosure: This comparison is written by our product marketing team that works closely with IT operations and on-call workflows. While we build incident alerting software ourselves, this guide is designed to help teams understand how different tools fit different operational needs. We believe there is no single “best” tool. Only the right fit for a … Continued
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