OnPage Facilitates Cygnus Systems’ Growth of 25%
Michigan based MSP Cygnus Systems decided to automate its after-hours service calls by getting rid of the middleman and outdated technology.
Cygnus transformed their business by implementing OnPage’s incident alert and on-call management system.
The results were that Cygnus:
- Grew revenue by 25%.
- Improved its response time to critical IT alerts from 30 minutes to 30 seconds.
- Provided consistent service to customers.
- Cut monthly costs by 75%.
To find out how Cygnus managed this transformation, download the case study.
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