OnPage Integrations

Monitoring & Observability Integrations

Connect monitoring and observability tools with OnPage to turn qualifying infrastructure, application, network, database, log and service alerts into persistent mobile notifications for the appropriate on-call responder that guarantees attention. OnPage adds schedule-based routing, read-status visibility, round-robin alert distribution, alert noise reduction techniques and automated escalation without replacing the platform your team uses to detect and investigate issues.

Direct answer

How does Monitoring and Observability Alerting Integration work?

A monitoring and observability integration with an alerting + oncall management tool, such as OnPage connects a system that detects technical conditions with an incident alerting and on-call management platform. It allows qualifying events to be routed to the appropriate responder based on severity, service ownership group, on-call schedules, routing rules and escalation policies.

The monitoring platform remains the system used to collect telemetry, evaluate thresholds, visualize health and support investigation. OnPage acts as the critical response layer that helps move an urgent signal from a dashboard or alert rule to the person currently responsible for taking action.

Why Detecting a Problem Does Not Guarantee a Response

Monitoring and observability platforms are designed to detect anomalies and changes in system health. However, notifications and alerts from these systems can still wait in a dashboard, email inbox, or chat channel like Slack; reach someone who is off duty; or arrive as a standard notification (SMS,voice call) that is easy to overlook during nights, weekends and shift changes.

Monitoring teams may also manage many alert rules across applications, networks, infrastructure, databases and logs. Without a clear path from severity to ownership, staff can spend time watching consoles, checking schedules or manually contacting backup responders.

The operational gap is not detection. It is ensuring that a qualifying event reaches the current responsible person, becomes visible when opened and follows the configured escalation path when the required response condition is not met, ensuring that an urgent notification always grabs someone’s attention.

Dashboard Dependence

An urgent condition may remain visible in the monitoring console without actively engaging the person responsible for after-hours response.

Muted Notifications

Email, chat and standard push notifications can be silenced, overlooked or buried among routine operational messages.

Static Recipients

A fixed contact may not reflect the engineer currently covering a service, customer, region, network or technology domain.

Manual Escalation

Teams may rely on phone trees, spreadsheets or repeated outreach when the first responder is unavailable.

Limited Read Visibility

A sent notification does not necessarily show that the intended responder opened it and became aware of the issue.

Alert Noise

Too many low-value or duplicate events and notifications can obscure critical issues and increase on-call fatigue

How OnPage Works With Monitoring and Observability Tools

Exact triggers, mappings, connection methods and return actions vary by product and configuration. A typical monitoring-to-OnPage workflow follows these steps:

A qualifying condition occurs

A monitoring platform detects an outage, failed check, threshold breach, performance degradation, log pattern, anomaly or other event configured as urgent.

The integration passes the event to OnPage

The source platform or connected workflow sends relevant alert details through the implementation method supported for that integration.

OnPage routes the alert

OnPage applies the configured person, group, on-call schedule, routing rule, distribution policy or escalation policy.

The responder receives a persistent mobile alert

High-priority OnPage alerts are designed to continue notifying the recipient until read and can be configured to override silent or Do Not Disturb settings.

The message is marked read when opened

OnPage provides visibility into message delivery and read status. Responders may also use configured Suggested Replies or other supported response actions.

Escalation follows when required

If the configured response condition is not met within the defined period, OnPage can notify the next responder, group, manager or backup contact.

Supported recovery or status information is applied

When the specific integration and configuration support it, a recovery, reset or resolved event from the source may stop further notifications or update the associated alert. Other supported response information may also return to the monitoring platform.

OnPage complements the monitoring platform. The source system detects and analyzes technical conditions, while OnPage helps engage the current responder and apply the required alert-routing and escalation process.

Benefits of Connecting Monitoring Tools With OnPage

Engage the Correct Responder Faster

A qualifying monitoring event can initiate an OnPage alert for the person or team responsible for that service, system, customer, location or technology domain.

Route by Current On-Call Coverage

Use active schedules to reach the responder covering evenings, weekends, holidays, shift handoffs and temporary schedule changes.

Escalate Unanswered Alerts

Notify a backup engineer, another operations group or a manager when the configured response condition is not met.

Improve After-Hours Coverage

Move urgent alerts beyond unattended consoles and shared inboxes without requiring a dispatcher to consult a separate call tree.

Improve Delivery and Read Visibility

Give operations leaders clearer information about whether an urgent message was delivered, opened and escalated.

Reduce Continuous Console Watching

Active alert delivery allows responders to focus on their work while qualifying issues are routed to them according to policy.

Control Alert Fatigue

Reserve high-priority OnPage alerts for actionable conditions and de-duplicate repeat notifications by grouping them.

Support SLA and Service-Reliability Goals

More consistent engagement and escalation can help teams reduce the risk that an urgent condition waits unnoticed, without guaranteeing a specific resolution time.

Explore OnPage Monitoring and Observability Integrations

Each platform generates different events and supports different connection methods, mappings and return actions. Review the individual integration page and confirm the required workflow before implementation.

Full-Stack Observability

Datadog

Route selected Datadog monitor and event alerts to OnPage when application, infrastructure or service conditions require immediate on-call attention.

Explore the Datadog integration

Application and Infrastructure Observability

Dynatrace

Send qualifying Dynatrace problem notifications to OnPage so performance degradation, service failures and infrastructure issues reach the scheduled responder.

Explore the Dynatrace integration

Application Performance Monitoring

New Relic

Connect New Relic alert-policy incidents with OnPage to engage the appropriate team when monitored applications, services or infrastructure cross defined conditions.

Explore the New Relic integration

Network and Infrastructure Monitoring

SolarWinds Orion

Forward selected SolarWinds Orion node, interface, application or threshold events to OnPage and use supported reset notifications to represent recovery when configured.

Explore the SolarWinds Orion integration

Host and Service Monitoring

Nagios

Turn qualifying Nagios host and service notifications into persistent OnPage alerts using the supported email or API-based configuration described by OnPage.

Explore the Nagios integration

Infrastructure Monitoring

Opsview

Route selected Opsview host, service and infrastructure notifications to OnPage so urgent checks can follow the team’s current on-call schedule.

Explore the Opsview integration

Network and Sensor Monitoring

PRTG Network Monitor

Connect qualifying PRTG sensor-state and threshold changes with OnPage for schedule-aware routing, persistent alerting and supported status synchronization.

Explore the PRTG Network Monitor integration

Cloud Log and Analytics Monitoring

Sumo Logic

Trigger OnPage from selected Sumo Logic monitors, searches or analytics signals when log, metric or service conditions require immediate responder engagement.

Explore the Sumo Logic integration

Log Analytics and Observability

Logz.io

Send qualifying Logz.io alerts to OnPage when log patterns, errors or observability conditions need to reach an on-call engineer beyond the monitoring console.

Explore the Logz.io integration

Log Management

LogDNA (Mezmo)

Route selected LogDNA or Mezmo log alerts to OnPage so critical patterns and thresholds can engage the responsible responder and follow escalation policy.

Explore the LogDNA (Mezmo) integration

Synthetic and Web Monitoring

SmartBear AlertSite

Connect SmartBear AlertSite monitoring events with OnPage so synthetic website, API and availability failures can reach the active response team.

Explore the SmartBear AlertSite integration

Network Monitoring and Management

Auvik

Route selected Auvik network, device, interface and service alerts to the appropriate OnPage responder, including supported bidirectional workflow behavior.

Explore the Auvik integration

Open-Source Network Monitoring

LibreNMS

Send qualifying LibreNMS device, interface and sensor alerts to OnPage for persistent mobile delivery, schedule-based routing and supported status synchronization.

Explore the LibreNMS integration

Hybrid Infrastructure Monitoring

LogicMonitor

Connect selected LogicMonitor resource, data source and event alerts with OnPage so hybrid infrastructure issues reach the current on-call team.

Explore the LogicMonitor integration

Metrics Monitoring

Prometheus

Route qualifying Prometheus metric-rule alerts to OnPage and apply the appropriate on-call schedule, routing policy and escalation path.

Explore the Prometheus integration

Infrastructure and Network Monitoring

Zabbix

Send selected Zabbix triggers for hosts, services and monitored items to OnPage so urgent conditions are actively delivered to the responsible team.

Explore the Zabbix integration

Network Performance Monitoring

ManageEngine OpManager

Route qualifying OpManager device, interface, availability and performance alarms through OnPage on-call schedules and escalation policies.

Explore the ManageEngine OpManager integration

Network Monitoring

AKiPS

Connect selected AKiPS network device and interface events with OnPage so urgent operational conditions reach the appropriate network responder.

Explore the AKiPS integration

Metrics Visualization and Alerting

Grafana

Route qualifying Grafana alert-rule notifications to OnPage and support the two-way status workflow described on the individual integration page.

Explore the Grafana integration

Search, Logging and Observability

Elastic

Use supported Elastic and Kibana alerting workflows to send qualifying rule or connector events to OnPage for on-call routing and escalation.

Explore the Elastic integration

Log Management and Event Monitoring

Graylog

Send selected Graylog event definitions and HTTP notification events to OnPage when log activity requires immediate operational response.

Explore the Graylog integration

Remote Monitoring and Management

N-able N-sight RMM

Route qualifying N-sight RMM device, service and availability alerts to OnPage so MSP technicians are engaged according to current coverage.

Explore the N-able N-sight RMM integration

Remote Monitoring and Management

N-able N-central

Connect selected N-central monitoring alerts with OnPage for customer-aware routing, after-hours coverage and escalation to the appropriate MSP responder.

Explore the N-able N-central integration

Common Monitoring and Observability Alerting Workflows

Escalate a Network Device or Link Failure

Trigger: A network monitoring platform detects that a device, interface, circuit or site is unavailable beyond the configured duration.

Role of OnPage: OnPage routes the alert to the network operations schedule and escalates to a backup responder when the required response condition is not met.

Intended result: A high-impact connectivity issue reaches the team currently responsible for the affected network rather than waiting in a console.

Alert on Application Errors or Latency

Trigger: An observability or application performance platform detects elevated error rates, failed transactions, latency or degraded service health.

Role of OnPage: OnPage routes the event to the application owner, SRE rotation or service-specific group with the available context from the source.

Intended result: The team responsible for the affected service is actively engaged before the condition is overlooked or worsens.

Route Infrastructure Threshold Breaches

Trigger: CPU, memory, disk, capacity, temperature or another infrastructure metric crosses an urgent threshold for the required period.

Role of OnPage: OnPage applies the appropriate schedule, severity mapping and escalation path for the affected system or environment.

Intended result: Actionable resource conditions reach the correct infrastructure responder without treating every warning as a critical mobile alert.

Engage Database Operations

Trigger: Monitoring detects database unavailability, replication lag, storage pressure, connection failures or another condition defined as urgent.

Role of OnPage: OnPage sends a persistent alert to the database operations schedule and escalates according to the team’s coverage policy.

Intended result: Database-specific incidents reach specialists who can investigate them without relying on a general operations queue.

Escalate a Critical Log Pattern

Trigger: A log analytics platform identifies a defined error pattern, event volume, failed process or operational anomaly that meets urgent criteria.

Role of OnPage: The integration sends the event context to the appropriate application, infrastructure, security or platform group.

Intended result: High-value log signals move from search results and dashboards into an accountable response workflow.

Respond to a Synthetic Website or API Failure

Trigger: A synthetic check fails repeatedly or a monitored website, transaction or API endpoint becomes unavailable.

Role of OnPage: OnPage engages the web, application or digital operations team based on the service and current on-call schedule.

Intended result: Customer-facing failures receive active after-hours attention instead of relying only on email or dashboard notifications.

Route by Customer, Service or Location

Trigger: A monitoring event includes metadata such as tenant, customer, site, region, service, device class or ownership tag.

Role of OnPage: The configured workflow uses that context to select the appropriate responder, group or distribution policy.

Intended result: The alert reaches the team with operational responsibility and the relevant expertise.

Apply a Recovery or Reset Event

Trigger: The source platform reports that the metric, sensor, check or incident has returned to its configured normal or resolved state.

Role of OnPage: When supported by that integration, OnPage stops further notifications or updates the associated alert and may pass supported status information between systems.

Intended result: Responders are not repeatedly notified about a condition the monitoring platform has already cleared.

Ways to Connect a Monitoring Platform With OnPage

Connection methods vary by product. An integration may use one method or a combination of methods depending on the source platform, available interfaces and workflow requirements.

Purpose-Built Applications or Connectors

A packaged application, plugin or product-specific connector may provide defined triggers, mappings and supported response actions.

OnPage Public API and Vendor APIs

APIs can pass alert data to OnPage and exchange supported status or response information when the workflow permits.

Webhooks

HTTP webhooks can send qualifying monitoring events to OnPage and may support callbacks or related status workflows.

Workflow Automation and Scripts

Alert rules, automation builders, scripts or middleware can determine which conditions should create an OnPage alert.

Email-Based Integration

Selected monitoring platforms can create OnPage alerts through structured email notifications when that method fits the workflow.

Custom and Middleware Connections

Organizations can combine available interfaces to support specialized event formats, routing logic or bidirectional requirements.

Review the individual integration page, explore the OnPage Public APIs or review the webhook documentation to assess the implementation options available for your environment.

How to Select the Right Monitoring Integration

Start with the event-to-response workflow rather than the vendor name alone. The following questions help determine the required trigger logic, routing, escalation and return behavior.

Decision Area	Questions to Answer
Qualifying triggers	Which outages, failed checks, anomalies, log patterns, threshold breaches or state changes require immediate human engagement?
Severity and duration	Which severities should create high-priority or lower-priority alerts, and how long must a condition persist before notification?
Recipients and ownership	Which on-call group, service owner, customer team, network team, database team or escalation contact should receive each event type?
Routing context	Should routing use service, host, customer, site, region, environment, device class, tag or other event metadata?
After-hours coverage	How should routing change during evenings, weekends, holidays, shift handoffs and temporary schedule overrides?
Escalation	What response condition must be met, and how long should OnPage wait before notifying a backup responder or manager?
One-way or bidirectional	Does the source only need to send alerts, or must it also receive read, response, status, reset, resolved or closure information?
Recovery behavior	Should a source recovery or reset event stop additional notifications, update the alert or close the associated workflow?
Reporting and audit	Which delivery, read, response and escalation records must be available for reviews, SLA analysis or operational audits?
Technical and security requirements	Which APIs, webhooks, email paths, authentication methods, network controls, data fields and middleware components are available?

Reserve persistent high-priority mobile alerting for conditions that require immediate human action. Source-side severity, duration and routing criteria help prevent routine warnings from becoming on-call noise.

Connect Monitoring Alerts With the Right On-Call Responder

Explore the integration page for your current monitoring or observability platform, or speak with OnPage about the triggers, routing context, on-call schedules, escalation rules and recovery behavior your team needs.

Route qualifying monitoring events by current on-call coverage

Deliver persistent alerts with read-status visibility

Escalate when the configured response condition is not met

Assess supported recovery and bidirectional workflows

Frequently Asked Questions

What is a monitoring and observability alerting integration?

A monitoring and observability alerting integration connects a platform that detects technical conditions with an incident alerting and on-call management platform. It routes qualifying events to the appropriate responder based on severity, ownership, schedules, routing rules and escalation policies.

How does OnPage work with monitoring tools?

A monitoring tool sends qualifying event information to OnPage through the method supported for that integration. OnPage then routes a persistent mobile alert to the appropriate person or group and follows the configured escalation process when the required response condition is not met.

Which monitoring events can trigger an OnPage alert?

The trigger depends on the source platform and configuration. Common examples include outages, failed checks, threshold breaches, application errors, latency, log patterns, network events, database conditions, synthetic test failures and other events classified as urgent.

Can OnPage alert the person who is currently on call?

Yes. A qualifying event can be routed to an OnPage group or schedule rather than a permanently assigned individual, allowing the active responder to receive the alert based on current coverage.

What happens when the responder opens an OnPage alert?

The message is marked read when the recipient opens it, giving authorized users visibility into read status. Additional response actions, including Suggested Replies or source-platform updates, depend on the configured workflow and integration.

Can OnPage stop alerting when a monitored condition returns to normal?

Yes, when the specific integration and configuration support a recovery, reset or resolved event. That event may stop further notifications or update the associated alert, but the exact behavior is not universal and must be confirmed for the selected platform.

Does OnPage support bidirectional monitoring integrations?

OnPage supports bidirectional workflows for selected monitoring integrations. The information exchanged may include supported status, response, reset, resolved or closure events, and the exact actions vary by platform and configuration.

Can OnPage connect through an API, webhook or email?

Yes. Available methods may include a purpose-built connector, vendor API, OnPage Public API, webhook, workflow automation, script, middleware or structured email. Not every method is available for every monitoring product.

What if our monitoring platform is not listed?

Contact OnPage with the platform name and required workflow. OnPage can assess available APIs, webhooks, email notifications, automation options and middleware paths to determine whether a connection can be configured.

Monitoring & Observability Integrations

Datadog

Dynatrace

New Relic

SolarWinds Orion

Nagios

Opsview

PRTG Network Monitor

Sumo Logic

Logz.io

LogDNA (Mezmo)

SmartBear AlertSite

Auvik

LibreNMS

LogicMonitor

Prometheus

Zabbix

ManageEngine OpManager

AKiPS

Grafana

Elastic

Graylog

N-able N-sight RMM

N-able N-central

Purpose-Built Applications or Connectors

OnPage Public API and Vendor APIs

Webhooks

Workflow Automation and Scripts

Email-Based Integration

Custom and Middleware Connections

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