Dashboard Dependence
Critical activity can remain visible in a cloud, backup, orchestration or infrastructure console without actively engaging the responder who owns after-hours response.
OnPage Integrations
Cloud and Infrastructure Integrations
Connect your Cloud and Infrastructure platform with OnPage to turn urgent notifications into persistent mobile alerts for the appropriate on-call responder. OnPage adds schedule-based routing, response audit trail, escalation policies, and where applicable, two-way status updates with the source platform, helping teams engage responders faster and reduce delays that can impact MTTR.
Direct answer
What Is a Cloud and Infrastructure Alerting Integration?
A cloud and infrastructure alerting integration connects a cloud platform, infrastructure service, orchestration tool, backup platform or infrastructure-as-code workflow with an incident alerting and on-call management platform so qualifying operational events can reach the person responsible for response.
The source platform remains responsible for operating, monitoring, protecting or provisioning infrastructure. OnPage acts as the critical response layer that helps move selected events from the source workflow to the current on-call responder through persistent mobile alerting, schedule-based routing, read visibility and configured escalation. Where applicable, status updates or other mapped workflow information can also be returned to the source platform, helping keep both systems aligned during incident response.
Learn more about OnPage on-call alerting, on-call management and incident alert management for IT.
Why a Cloud or Infrastructure Event Can Still Wait Too Long
Cloud and infrastructure systems can surface important alarms, failed runs, availability issues, backup problems and cluster events, but the notification path still has to reach the person who is responsible at that moment. An urgent event may otherwise remain in a console, arrive in a busy inbox or chat channel, or notify someone whose shift has ended.
During nights, weekends, holidays and shift handoffs, teams may also need to check schedules manually, call multiple engineers or rely on static recipient lists. At the same time, sending every warning as an urgent page can create alert fatigue and make the highest-priority conditions harder to distinguish.
The operational gap is not cloud management or infrastructure detection. It is ensuring that a qualifying event reaches the current responsible person, follows the configured escalation path when the required response condition is not met, and where supported, keeps the source platform informed as the response progresses.
Muted Notifications
Email, chat and standard push notifications can be silenced, overlooked or buried among routine operational messages.
Off-Duty Recipients
A static contact does not always reflect the engineer currently covering a cloud account, environment, platform, cluster or infrastructure service.
Manual Escalation
Teams may lose time checking schedules, calling backups or moving through a manual phone tree when the first responder is unavailable.
Limited Read Visibility
Delivery alone does not show whether the intended responder opened the urgent message and became aware of the event.
Alert Noise
Treating routine warnings and repeated events as equally urgent can increase on-call fatigue and make actionable cloud incidents harder to prioritize.
How OnPage Works With Cloud and Infrastructure Platforms
Exact triggers, mappings, connection methods and return actions vary by integration. A typical cloud-or-infrastructure-to-OnPage workflow follows these steps:
1
A qualifying operational event occurs
A source platform identifies or produces an event configured as urgent, such as a cloud alarm, failed infrastructure run, critical cluster condition, backup issue or other actionable state change.
2
The supported integration passes the event to OnPage
The source platform or connected workflow sends the relevant event details through the connection method supported for that integration.
3
OnPage routes the alert
OnPage applies the configured recipient, group, on-call schedule, routing rule, distribution policy or escalation policy.
4
The responder receives a persistent mobile alert
High-priority OnPage alerts are designed to continue notifying the recipient until read and can be configured to override silent or Do Not Disturb settings.
5
Opening the message creates read visibility
The message is marked read when the recipient opens it. Suggested Replies or other response actions may also be available when they are configured for the workflow.
6
Escalation follows when required
If the configured response condition is not met, OnPage can notify the next responder, backup group, manager or other escalation contact according to policy.
7
Supported recovery or return actions may follow
Recovery, closure, reply or source-platform update behavior depends on the individual integration.
OnPage complements the infrastructure stack. The source platform continues to detect, operate, protect or provision the environment, while OnPage helps engage the current responder and apply the required alert-routing and escalation process.
Benefits of Connecting Cloud and Infrastructure Platforms With OnPage
Engage the Correct Responder Faster
Route a qualifying event to the cloud, platform, infrastructure, backup or network team responsible for taking action at that time.
Route by Current On-Call Coverage
Use active schedules for evenings, weekends, holidays, shift changes and temporary schedule overrides instead of relying on a fixed recipient.
Escalate Unanswered Alerts
Notify a backup engineer, another operations group or a manager when the configured response condition is not met.
Improve After-Hours Coverage
Move urgent cloud and infrastructure events beyond unattended consoles and shared inboxes without requiring someone to maintain a manual phone tree.
Improve Delivery and Read Visibility
Give operations leaders clearer information about whether an urgent message was delivered, opened and escalated.
Control High-Priority Alert Noise
Use source-side severity and event criteria, plus OnPage alert deduplication where configured, to keep persistent paging focused on conditions that require human action.
Reduce Manual Responder Hunting
Let routing policies and current schedules determine who receives the alert instead of requiring an operator to look up ownership during an incident.
Support Reliability and SLA Goals
Reduce the risk that an urgent infrastructure condition waits unnoticed, without promising a specific uptime, MTTR or SLA outcome.
Keep incident workflows connected
Where supported, responder actions or status updates can be returned to the source platform, reducing manual handoffs and helping keep the original incident workflow current while OnPage manages responder engagement and escalation.
Explore OnPage Cloud & Infrastructure Integrations
Connect cloud, infrastructure, orchestration, backup and infrastructure-as-code platforms with OnPage to route qualifying events to the appropriate on-call responder. Exact triggers, connection methods, escalation workflows and return actions vary by platform and configuration.
Cloud Monitoring
AWS CloudWatch
Route selected Amazon CloudWatch alarms to OnPage so critical AWS events can reach the current on-call responder through persistent mobile alerting and configured escalation.
Cloud Platform
Microsoft Azure
Extend OnPage alerting and on-call response to qualifying Azure-based operational workflows, with routing and escalation based on the requirements of your environment.
Container Orchestration
Kubernetes
Route qualifying Kubernetes cluster or workload events from your monitoring or automation workflow to OnPage so platform, SRE or infrastructure teams can be engaged based on current on-call coverage.
Backup and Data Resilience
Veeam
Bring urgent Veeam backup, recovery or infrastructure events into the OnPage on-call workflow so time-sensitive issues can be routed to the appropriate infrastructure responder.
Cloud Monitoring and Automation
CloudMonix
Send selected CloudMonix threshold and anomaly alerts to OnPage and route them through on-call schedules, groups and escalation policies for timely responder engagement.
Infrastructure as Code
HashiCorp Terraform
Turn qualifying Terraform run and workspace events into persistent OnPage alerts so infrastructure owners can be engaged when deployment, configuration or state-related workflows require attention.
Common Cloud and Infrastructure Alerting Workflows
Escalate an Amazon CloudWatch Alarm
Trigger: A configured CloudWatch metric or condition changes into an alarm state that the team has designated as actionable.
Role of OnPage: Amazon SNS sends the selected notification to OnPage over HTTPS. OnPage then routes the alert to the applicable cloud or service on-call schedule and follows the configured escalation policy.
Intended result: A critical AWS condition actively engages the person responsible for response rather than relying only on a console, email or standard notification.
Engage a Kubernetes Platform Responder
Trigger: A configured monitoring or automation workflow around Kubernetes identifies a critical cluster or workload event, such as a node, pod, rollout, capacity or service condition that requires human attention.
Role of OnPage: Once the supported integration passes the event to OnPage, routing can direct it to the platform, SRE or application group responsible for that environment and escalate if the configured response condition is not met.
Intended result: The event reaches the team that owns the affected cluster or service, including during after-hours coverage.
Alert on a Failed or Canceled Terraform Run
Trigger: A Terraform run enters a supported error or cancellation state, or a configured workspace health event such as drift requires investigation.
Role of OnPage: The Terraform notification workflow passes run context to OnPage, which routes the alert to the appropriate infrastructure-as-code owner and escalates according to policy.
Intended result: Failed infrastructure changes or drift signals do not depend solely on someone watching the Terraform workspace. The current OnPage Terraform page also describes optional auto-close behavior for supported successful run-state changes.
Escalate a Veeam Data-Protection Event
Trigger: A Veeam event selected by the team—for example a backup, recovery, replication or availability condition—meets the criteria for urgent human attention.
Role of OnPage: After the configured Veeam workflow passes the event to OnPage, the alert can be routed to the active backup or infrastructure responder and escalated according to coverage policy.
Intended result: Time-sensitive data-protection events reach the responsible person without assuming a specific Veeam connection method or return action before product confirmation.
Route a CloudMonix Threshold or Anomaly Alert
Trigger: CloudMonix identifies an anomaly or a monitored metric crosses a threshold configured for alerting.
Role of OnPage: CloudMonix sends the notification through its webhook integration, and OnPage applies the relevant on-call schedule, routing rule and escalation policy.
Intended result: An actionable cloud-monitoring condition moves from the monitoring workflow into persistent responder engagement.
Route Events by Environment, Service or Ownership
Trigger: An incoming event includes useful context such as account, region, environment, service, cluster, workspace, resource, customer, severity or ownership information.
Role of OnPage: The configured workflow uses available context to select the right group, on-call schedule, routing rule or distribution policy.
Intended result: Production and high-impact infrastructure events can reach the team with operational responsibility while lower-value events follow a different path.
Apply After-Hours Escalation Without a Manual Phone Tree
Trigger: A qualifying cloud or infrastructure event occurs outside normal business hours.
Role of OnPage: OnPage routes to the active schedule and, if the configured response condition is not met, proceeds to the backup responder, another group or a manager.
Intended result: Response coverage follows the team’s actual rotation without requiring someone to look up who is on call and make repeated calls.
Ways to Connect Cloud and Infrastructure Platforms With OnPage
The implementation method depends on the source platform and required workflow. Available approaches may include purpose-built integrations, vendor APIs, the OnPage Public API, webhooks, cloud-native notification services, workflow automation, scripts, middleware or structured email. Not every method is available for every product.
Purpose-Built Integration
Use an existing OnPage integration where a product-specific workflow and setup path are already available.
Cloud-Native Notification Services
Some cloud workflows use the provider’s own event or notification service. The verified CloudWatch setup, for example, uses Amazon SNS to deliver selected notifications to OnPage over HTTPS.
Webhooks
Platforms that support outbound HTTP or HTTPS notifications can send selected event payloads to a supported OnPage webhook endpoint when that method is configured.
Public and Vendor APIs
OnPage Public APIs and available vendor APIs can support custom event, messaging, audit or workflow requirements when the use case requires programmatic control.
Workflow Automation, Scripts and Middleware
Automation tools, serverless functions, scripts or middleware can filter, transform or route events before they reach OnPage.
Email-Based Integration
Selected systems can create OnPage alerts through structured email notifications when email is an appropriate and supported integration path.
Review the individual integration page, explore the OnPage Public APIs or review the webhook documentation to assess the implementation options available for your environment.
How to Select the Right Cloud and Infrastructure Integration
Start with the event-to-response workflow rather than the vendor name alone. These questions help define which events should become urgent OnPage alerts, who should receive them and whether the source platform needs any supported information back.
| Decision Area | Questions to Answer |
|---|---|
| Qualifying triggers | Which cloud alarms, failed jobs, cluster conditions, run states, backup issues, availability events or other changes require immediate human engagement? |
| Severity and duration | Which severities should create high-priority alerts, and should a condition persist for a defined period before paging someone? |
| Recipients and ownership | Which cloud, infrastructure, platform, network, backup, SRE or service-owning group should receive each event type? |
| Routing context | Should routing use account, region, environment, cluster, namespace, workspace, resource, application, customer, severity or ownership metadata? |
| After-hours coverage | How should routing change during evenings, weekends, holidays, shift handoffs and temporary schedule overrides? |
| Escalation | What response condition must be met, and how long should OnPage wait before notifying a backup responder, another group or a manager? |
| One-way or bidirectional | Does the source only need to send events, or must it also receive supported read, reply, status, recovery or closure information? |
| Recovery behavior | Should a source recovery or successful state change stop further notifications, update the associated alert or close a workflow, and does that integration explicitly support it? |
| Noise controls | Which source-side filters, thresholds, durations and OnPage deduplication settings should prevent repeat or low-value events from becoming persistent pages? |
| Reporting and audit | Which delivery, read, reply and escalation records need to be available for operational reviews, SLA analysis or audits? |
| Technical and security requirements | Which APIs, webhooks, cloud notification services, email paths, authentication controls, network restrictions, payload fields and middleware components are available? |
Reserve persistent high-priority mobile alerting for cloud and infrastructure conditions that require immediate human action. The source platform should continue to perform detection, monitoring, provisioning, backup or orchestration; OnPage should handle the urgent responder-engagement workflow.
Connect Cloud and Infrastructure Events With the Right On-Call Responder
Explore the integration page for your current platform, or speak with OnPage about the triggers, routing context, on-call schedules, escalation rules, noise controls and return behavior your infrastructure team needs.
Route qualifying cloud events by current on-call coverage
Deliver persistent alerts with read-status visibility
Escalate when the configured response condition is not met
Confirm supported recovery and return workflows by integration
Frequently Asked Questions
What is a cloud and infrastructure alerting integration?
A cloud and infrastructure alerting integration connects a cloud platform, infrastructure service, orchestration tool, backup platform or infrastructure-as-code workflow with an incident alerting and on-call management platform. It allows selected operational events to reach the responder responsible for taking action.
How does OnPage work with cloud and infrastructure platforms?
A qualifying event is passed to OnPage through the method supported for that integration. OnPage routes a persistent mobile alert to the appropriate person or group based on configured schedules and rules, provides delivery and read visibility, and follows the configured escalation process when the required response condition is not met.
Which cloud or infrastructure events can trigger an OnPage alert?
The trigger depends on the source platform and configuration. Examples can include cloud metric alarms, service or resource availability issues, failed infrastructure runs, selected Kubernetes cluster or workload events, backup or recovery problems, threshold breaches and other state changes classified as urgent.
Can OnPage alert the person who is currently on call?
Yes. A qualifying cloud or infrastructure event can be routed to an OnPage group or schedule rather than a permanently assigned individual, allowing current coverage to determine who receives the alert.
What happens when the responder opens an OnPage alert?
The message is marked read when the recipient opens it, giving authorized users visibility into read status. Suggested Replies or other response actions may be available when they are configured for that workflow.
Can OnPage stop alerting when the source platform reports recovery?
Yes, in supported workflows. When the source platform can send a recovery or resolved-state event, OnPage can be configured to use that signal to stop or close the related alert workflow. Exact behavior depends on the integration and configuration, so contact us to confirm what’s supported for your platform.
Are OnPage cloud and infrastructure integrations bidirectional?
Many can support bidirectional workflows, allowing qualifying events to reach OnPage and, where supported, responder actions or status updates to be sent back to the source platform. Exact two-way capabilities vary by integration and configuration, so contact us to confirm what’s supported for your platform.
How can a cloud or infrastructure platform connect to OnPage?
Available methods may include a purpose-built integration, cloud-native notification service, vendor API, OnPage Public API, webhook, workflow automation, script, middleware or structured email. Not every method is available for every platform.
What if our cloud or infrastructure platform is not listed?
Contact OnPage with the platform name and required workflow. OnPage can assess available APIs, webhooks, HTTP notifications, email capabilities, automation options and middleware paths to determine an appropriate connection approach.