OnPage Products

Clinical Communication and Pager Replacement

OnPage’s clinical communication platform incorporates HIPAA-compliant messaging, team collaboration, on-call scheduling, alert escalation and more into one user-centric system. OnPage is more reliable and secure than traditional pagers. The system enables care teams to easily communicate and achieve maximum patient satisfaction.

OnPage for Healthcare

IT Service Alerting and Incident Management

OnPage’s IT service alerting (ITSA) system provides alert
escalations, redundancies, digital on-call schedules and
Alert-Until-Read capabilities. IT teams can shrink resolution
time by automating the notification process and eliminating
human error. Engineers can achieve customer service
excellence and minimize the financial impact of IT downtime.

Emergency Mass Notifications

BlastIT, OnPage’s mass notification system, helps enhance emergency communication management plans. With BlastIT, organizations can immediately reach emergency responders and other relevant message recipients. The system is fast, efficient and reliable, and can be used for any critical event. Messages can be sent to voice, email and/or SMS simultaneously.

OnPage Mass Notification

Dedicated Lines and Live Call Routing

Streamline after-hours communication by allowing callers to leave a
callback number, voicemail, or connect live with on-call IT engineers
or physicians. Live call routing’s effectiveness is attributed to its
automation. “Turns” or on-call assignments are created with
OnPage’s automated scheduler, ensuring that the right responder
receives the urgent call.

Intelligent Reports and Performance Insights

The reporting dashboard provides quick, real-time views into all activities, including the number of messages received each day, the top responders and the method used to respond. With these insights, managers can better estimate workloads and resources, view progress and response time.