Access Numbers
Tech Support
From United States dial 781-478-3060 or 855-2-OnPage
From Canada dial 647 955 1198
From The UK dial +44 203 318 2005
From international dial +1 855-2-OnPage
Phone System Instructions
1. Dial the applicable OnPage Access Number.
2. Enter the OnPage ID of the person you’d like to page and the “#” sign. If the OnPage ID contains letters, dial the corresponding dial pad number for each letter in the ID. For example:
A, B or C = 2
D, E or F = 3
G, H or I = 4
J, K or L = 5
M, N or O = 6
P, Q, R or S = 7
T, U or V = 8
W, X, Y or Z = 9
3. Enter your call back number and the “#” sign. OnPage is the only global hosted next generation paging service. We’ve taken the best parts of traditional pagers and paging systems and combined them with the technology of iPhone and Android to make a powerful paging service that reliably and conveniently delivers your urgent messages.
Global access numbers are a shared entry point and require the caller to know and correctly enter the recipient’s OnPage ID. While this works well for trained internal users, message delivery depends on accurate ID recall and input.
For time-sensitive or high-risk workflows, we recommend using dedicated lines.
With a dedicated line, callers are guided through a simple menu (for example, “Press 1. for Afterhours support, 2. for Duty Nurse”). The system then automatically routes the message/call to the correct on-call schedule. This removes the need to remember OnPage IDs, reduces the risk of misrouted pages, and ensures messages are reliably captured and delivered.
In environments where callers may be external, under time pressure, or unfamiliar with OnPage IDs, dedicated lines provide a safer and more consistent critical communication path.