OnPage incident management

Tag: Priority Messaging

November 10, 2017 | by Orlee Berlove

NoOps and the Need for Critical Alerting

NoOps eschews critical alerting at its own peril Many start-ups’ embrace serverless architectures such as AWS, believing they will be able to adopt NoOps and avoid the need for critical alerting and ITOps. NoOps means no worries about servers as everything is on the cloud and if there are no worries about servers then there is … Continued

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September 20, 2017 | by Orlee Berlove

The OnPage Guide to Mastering Escalation Management

Escalation for better communication While effective communication can be challenging in the best of circumstances, it can be especially trying when an internal or external customer is facing an issue. The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on … Continued

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August 10, 2017 | by Orlee Berlove

OnPage is in the TOP TEN for Best Healthcare Messaging App!

Voted Top Health Information App! Medical Technology Schools lists OnPage as one of the 10 most useful healthcare messaging apps. According to the article, OnPage: [C]ombines the function of a phone and messaging service with HIPAA-compliant security for a fantastic communication model in any healthcare setting. Healthcare is increasing realizing the penalties it pays by … Continued

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April 13, 2017 | by Orlee Berlove

On-call paging survival guide

Being unavailable when your client experiences a technology service disruption can cost your client time, money and business. In fact, according to a 2012 study by Aberdeen Research Group, just one hour of downtime can cost a small business $6,900! In addition, it may cause significant damage to your own business’s reputation. Here are just … Continued

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February 21, 2017 | by Shawn Lazarus

One of Boston’s Finest Hospitals Takes in OnPage

Boston is known world-wide for the high quality of medical care its hospitals deliver to patients from Boston as well as those coming in for treatment from abroad. The following case study details the specific alerting and paging needs of the doctors in the internal medicine department at one of these hospitals. This hospital has … Continued

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November 15, 2016 | by Orlee Berlove

Critical Alerting Is the New Black

WHY CRITICAL ALERTING IS A MUST HAVE FOR INCIDENT RESPONSE TO BE EFFECTIVE At OnPage, we spend lots of time thinking about how to apprise people about the importance of critical IT alerting. So when our CEO Judit Sharon emailed me about an upcoming webinar from HIMSS entitled: Incident Response is the New Black – … Continued

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April 21, 2016 | by Orlee Berlove

OnPage for Yahoo Stock Alerts

OnPage is Compatible with Yahoo Stock Price Alerts! Follow the stocks you care about most and get personalized news and alerts. Access real-time stock information and investment updates. OnPage can integrate with any sensor or application that sends a notification. The OnPage system is an ideal deployment for IoT (Internet of Things) devices. When you … Continued

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