What is OnPage 2.0? Over the past few months we have been meticulously adding to our core functionality. While we are always updating our code to improve our customers’ experience, these most recent updates are almost transformational. We have now developed what we affectionately call OnPage 2.0 OnPage 2.0 represents the updated technology and functionality … Continued
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ConnectWise Manage users now now have control over SLAs directly from their mobile device OnPage, the industry’s leading mobile critical messaging and Incident Alert Management System, today announces its enhanced integration with ConnectWise Manage. ConnectWise Manage is the ticketing solution used by 2 out of every 3 incident responders to manage their customers’ critical events. With … Continued
read moreWHAT’S IN API V2? The OnPage API v2 will enable developers and OnPage users to extend The OnPage Incident Alert Management Platform with ease. The new API v2 release supports: Message status callbacks Account status callbacks: PAGER_OFF, LOGGED_IN and LOGGED_OUT Information on whether the account is logged in WHEN IS API V2 AVAILABLE? The OnPage … Continued
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When we started OnPage in July 2011, we had the simple idea of bringing a smartphone-based critical alerting platform to healthcare. Until then, healthcare had relied on pagers for their alerting needs. But we realized pagers were a dying breed and we had the technology that could put the final nail in the pager … Continued
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Healthcare and IT professionals can now improve work flow through intelligent reporting OnPage announces the addition of the OnPage Intelligent Reporting Engine. Managers and on-call professionals will now be able to see their teams through the lens of data visualizations and data summaries. With access to this information, users will gain insights into employee workloads, … Continued
read moreIT service management (ITSM) refers to the entirety of activities, processes and supporting procedures taken on by IT teams. These activities are performed by teams in order to plan, design, deliver, operate and control the information technology (IT) services offered to customers. In other words ITSM is the management of end to end IT services … Continued
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By the year 2020, there will be over 50 billion devices connected to the internet on this planet. Devices ranging from healthcare to manufacturing will become obsolete if they cannot connect to other platforms in the field. Yet how can companies who desire to be part of the IoT revolution jump onto the connected bandwagon … Continued
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A recent TechTarget article on MSPs noted that: “How efficiently MSPs are able to automate is one of the single biggest indicators of long-term success.” For MSPs who work with ConnectWise and OnPage, this realization comes as no surprise. OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets … Continued
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MSP Best Practices to add to your offerings When you look in from the outside, it might appear that all MSPs are the same. And, indeed, much of what one MSP offers is rather similar to that which is offered by a competitor. As such, strong relationships between your MSP and client are very important … Continued
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Pagers present a huge problem for healthcare. But, it’s not only us who feel that way. Many leading healthcare institutions have come to us to complain about missing pages, inefficient internal communications were. and lack of encryption. Here are a few pager related findings that illustrate the problem: Pagers cost over $1.7 M per year in lost productivity1 Many … Continued
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