OnPage, a leading provider of incident management technology, has helped Cygnus Systems Inc., reduce the time it takes to respond to critical alerts. This case study shows how Cygnus has reduced waiting time for its customers and improved the quality of response by its engineers while reducing monthly costs by 75%. By automating its incident alert management process, Cygnus was also able to recuperate lost billing hours. This resulted in 25% annual revenue growth without having to hire additional personnel.
You've done it. Your machine learning model is live in production. It's serving predictions, powering…
Conferences are a valuable way for professionals to connect with top experts in their field,…
Over the past couple of weeks, as snowstorms and extreme cold swept across much of…
Top IT Conferences of 2026 Attending IT / Tech conferences featuring live panels, interactive booths,…
As we move further into 2026, we wanted to pause for a moment and reflect…
Freshservice has become a trusted system of record for IT teams managing incidents, service requests,…