Optimizing network security monitoring requires pursuing continuous improvement. Even when people have monitoring tools or processes, it’s always advisable to identify weak spots and look for ways to reduce or eliminate them. Here are five options to consider. 1. Build a Digital Twin A digital twin is an exact digital replica of a physical asset … Continued
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In a network operations center (NOC), alerts originating from hundreds of servers, application monitoring systems, emails and ticketing services compete to catch a NOC analyst’s attention. NOCs face many challenges in parsing through alerts to identify actionable notifications and mobilize the right response team into action. In this post, we’ll explore how to empower NOCs … Continued
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How to Win the Alert Fatigue Battle IT engineers and DevOps teams cannot help but experience alert fatigue when they receive after-hour alerts lacking context or relevance. Messages come in, for example, telling the engineer on-call that disk space is used up. Does this mean 60% used up or 100% used up? Or an after-hours … Continued
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OnPage facilitates Cygnus Systems’ growth of 25% per year through efficiency, cost reduction and improved response to critical alerts By using OnPage’s cloud-based, virtual paging app in conjunction with ConnectWise, Michigan-based MSP Cygnus Systems Inc. has grown faster than Plasticman. Through OnPage integration, Cygnus has been able improve its response time to critical IT alerts , grow … Continued
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What All Engineering Teams Should Know About Mean Time to Resolution (MTTR) In the IT world, performance is everything. So, when technology fails, your first thought is how to utilize incident management knowledge to repair the situation and minimize downtime. As both manager and engineer, you need to minimize your mean time to resolution (MTTR) … Continued
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How your engineering teams can move past finger-pointing to effectively managing mistakes Sidney Dekker’s theory on ‘bad apples’ holds that complex systems think they would be fine if it were not for the erratic behavior of some unreliable people. According to this theory, when unexpected events are seen in an otherwise safe system, they are … Continued
read moreOnPage facilitates Cygnus’ growth of 25% per year through efficiency, cost reduction and improved response to critical alerts OnPage, a leading provider of incident management technology, has helped Cygnus Systems Inc., reduce the time it takes to respond to critical alerts. This case study shows how Cygnus has reduced waiting time for its customers and improved the quality … Continued
read moreOn November 12, 2014, Onset Technology, creator of OnPage Priority Messaging® announced that one of the world’s largest insurance and investment companies has chosen OnPage to help prioritize time-sensitive messaging within the organization. The insurance and investment company has been partnering with individuals, families and businesses, as advisors, accountants, and service agents for over 100 … Continued
read moreOnPage announced today that New Zealand’s GNS Science selected OnPage for all their critical communication needs. OnPage will provide GNS Science’s emergency response team the capability to send highly reliable and encrypted messages and alerts with a complete audit trail that automatically notifies the sender when a message was delivered, when it was actually read, … Continued
read moreA recent study done by Ponemon Institute & Emerson Network Power shows that healthcare organizations face an average cost of $690,000 per outage incident. This comes as a 41 percent increase since 2010. The study also shows that larger groups with more extensive IT systems could pay our nearly as much as $1.74 million per … Continued
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