Healthcare and IT professionals can now improve work flow through intelligent reporting OnPage announces the addition of the OnPage Intelligent Reporting Engine. Managers and on-call professionals will now be able to see their teams through the lens of data visualizations and data summaries. With access to this information, users will gain insights into employee workloads, … Continued
IT service management (ITSM) refers to the entirety of activities, processes and supporting procedures taken on by IT teams. These activities are performed by teams in order to plan, design, deliver, operate and control the information technology (IT) services offered to customers. In other words ITSM is the management of end to end IT services … Continued
By the year 2020, there will be over 50 billion devices connected to the internet on this planet. Devices ranging from healthcare to manufacturing will become obsolete if they cannot connect to other platforms in the field. Yet how can companies who desire to be part of the IoT revolution jump onto the connected bandwagon … Continued
A recent TechTarget article on MSPs noted that: “How efficiently MSPs are able to automate is one of the single biggest indicators of long-term success.” For MSPs who work with ConnectWise and OnPage, this realization comes as no surprise. OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets … Continued
MSP Best Practices to add to your offerings When you look in from the outside, it might appear that all MSPs are the same. And, indeed, much of what one MSP offers is rather similar to that which is offered by a competitor. As such, strong relationships between your MSP and client are very important … Continued
Pagers present a huge problem for healthcare. But, it’s not only us who feel that way. Many leading healthcare institutions have come to us to complain about missing pages, inefficient internal communications were. and lack of encryption. Here are a few pager related findings that illustrate the problem: Pagers cost over $1.7 M per year in lost productivity1 Many … Continued
OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets have created solutions for MSPs that enable them to solve a number of their burning issues. ConnectWise enables the creation and monitoring of tickets from numerous platforms. OnPage, in turn, provides the platform for them to create alerts … Continued
OnPage attends HIMSS 17 to showcase our Incident Management and Critical Alerting platform. It was a great show and we will soon share with you our highlights from HIMSS 17 but before we do that we wanted to say thank you to the HIMSS 17 organizers and all the people who stopped by our booth. It … Continued
Sunday night’s stunning victory by the New England Patriots over the Atlanta Falcons was a real nail biter. At the end of the first half, I had been ready to call it quits and avoid the pain of watching my favorite hometown team get destroyed by Atlanta. Atlanta was ahead 21-3. I missed Lady Gaga because … Continued
We at OnPage understand the pain points of MSPs. When a critical alert or an urgent customer communication isn’t routed and handled in a timely fashion the results are usually chaotic. To find out what you can do about it, join Joe Beck, Director of Sales, OnPage, George Bardissi, CEO, BVoIP and Jeff Rolen, Service … Continued
