Answering services and HIPAA compliance Answering services are frequently used by doctors’ offices and practices to take down patient messages and send them over to the doctor at a later time. Often, this set up leads the answering service to either text back the doctor with the patient’s name and phone number. So, you might … Continued
What is HIPAA secure messaging? A definition. HIPAA secure messaging means that the exchange of patient information – often referred to as protected health information (PHI) – between physicians, nurses and hospital employees is exchanged via a secure and encrypted platform which adheres to the mandates of Health Insurance Portability and Accountability Act (HIPAA) regulations. … Continued
Studying the impediments to effective hospital workflow is at the top of the agenda for many hospital administrators’ lists. This is because inefficiencies are costly. One of the major contributors to these inefficiencies is insecure text messaging. In fact, over $11 billion is wasted each year due to the inefficiency of pagers and the lack … Continued
The threats posed by unencrypted pagers We recently had a chance to interview Adam Greene, a lawyer in Washington D.C. with the firm Davis Wright Tremaine LLP. One of Adam’s most intriguing cases occurred in 2014 with a hospital client. This hospital’s doctors and staff used pagers to routinely communicate about a patient’s status or … Continued
OnPage brings Secure Critical Messaging to Telemedicine SAGE Neurohospitalist Group began in 2012 when two neurologist recognized that there was a growing shortage of neurologists. This shortage was most acute in small towns and underserved communities. So, in a call back to the aphorism of “if the mountain won’t come to Mohammed …”,the SAGE’s founders … Continued
Ensuring HIPAA compliance in the age of healthcare BYOD Healthcare organizations are experiencing a significant rise in Bring Your Own Device (BYOD). In fact, Becker Hospital Review research says that 85% of healthcare workers bring their own devices to work. Yet along with this rise in BYOD comes an increased vulnerability to being hacked. Mobile … Continued
Boston Business Journal writes: OnPage brings critical alerting to smartphone In an article published on December 27th, the Boston Business Journal published an article highlighting how OnPage has brought critical alerting to the modern age in healthcare. OnPage CEO Judit Sharon is quoted in the article as saying: “The change is really, really, really slow … Continued
The 21st century solution to antiquated pagers We know that doctors have a love affair with their pagers but healthcare communication is seeing a shift away from pagers to smart phone based communication. OnPage is the fastest provider of critical messaging and alerting services via smartphone and is quickly being adopted by healthcare institutions who … Continued
OnPage is known for its alerting capabilities. A majority of our customers who are MSPs (managed service providers) for example, use OnPage to shoot out distinct alerts. They do this by setting up monitoring tools at their client’s end and this picks up abnormalities. OnPage, in this case, offers alert automation, but that’s not all … Continued
Pitch the pager or face the consequences While smartphones have become the manner of communication for most professionals, pagers are still used in many professions as the standard mode of communication. This choice for pagers comes with significant consequences and indeed many suggest the need for finding pager alternatives in healthcare. For example, pagers are not … Continued