The OnPage team is thrilled to announce that we will be attending HIMSS24! As we prepare for the conference, we find ourselves getting more and more excited to go…and no, not just because we get to escape the cold up here in Boston for a few days. But because we get to connect with a … Continued
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The Pager Predicament Recently, I stumbled upon an eye-opening NPR podcast that delved into the lingering use of pagers in healthcare—a seemingly outdated technology that continues to drive communication in hospitals. As I listened through the debate around its persistence, discussing challenges and unexpected benefits, it prompted reflections on facilitating a seamless shift to secure … Continued
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Introduction In the healthcare realm, the need for communication platforms that meet HIPAA standards is undeniable. Enter Slack, a popular collaboration platform armed with robust security features. However, the real game-changer emerges through the integration with OnPage. This isn’t just an upgrade in collaboration; it’s a transformative shift in critical communication within healthcare—a field where … Continued
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What is HCAHPS? In the realm of hospitals and healthcare organizations, the term “HCAHPS survey” is a recurrent presence: Hospital Administrator A: “The latest HCAHPS survey results just came out, and patients seem satisfied with…” Hospital Administrator B: “Some of our past patients participated in the HCAHPS survey, but they expressed disappointment with…” You might … Continued
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Best Practices for Hospital Discharge Processes Establishing an effective hospital discharge process is a crucial part of a patient’s stay and can significantly impact the success of their recovery. Patients, families, and subsequent care providers require a detailed education on continued treatment, aftercare processes, and required medications, to avoid any complications that may surface during … Continued
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Code blue workflow: Introduction In critical healthcare scenarios, swift response is the linchpin to saving lives. Enter code blue workflows – a set of protocols that guide healthcare teams in high-stress scenarios. When a patient’s life is at stake due to cardiac arrest, respiratory failures, or other life-threatening conditions, these workflows ensure a rapid, … Continued
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Advancements in Real-Time Health System Technologies, 2023 The OnPage team is pleased to inform you that we’ve been acknowledged in the Gartner® Hype Cycle™ for Real-Time Health System Technologies, 2023 report, as a Sample Vendor in the Clinical Communication and Collaboration category. As per the Gartner report, “This Hype Cycle includes technologies pivotal to the … Continued
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Effective communication in nursing is central to providing top-quality patient care. Nurses communicate with patients to understand their health issues, and they provide them with the care and compassion needed for recovery. Accomplishing effective communication with patients directly impacts patient health outcomes, and it has far-fetched implications when carried out ineffectively. As such, effective communication … Continued
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Handoff communication occurs when a patient is transitioned from one care setting to another. Communication is central to handoffs, and clinical staff are expected to share comprehensive details about the patient’s health to the next care provider in charge. During handoff, sensitive information is passed in real time to another care provider during changes in … Continued
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The Department of Health and Human Services’ Office for Civil Rights (OCR) conducts periodic audits to verify that covered entities (CEs) and their business associates (BAs) are complying with HIPAA regulations. This article will discuss the steps organizations can take to ensure they pass a HIPAA compliance audit by having the proper data privacy and … Continued
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