Author: Shawn Lazarus

September 4, 2018 | by Shawn Lazarus
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The downside to using email to manage your on call team

There are a number of reasons why email is predominately used to manage an incident. Everyone usually has access to email and the email technology has already been “paid for”. Therefore it’s easy to think of email as being a cheap resource that’s easy for MSPs to use. But easy isn’t always best…or even appropriate. … Continued

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July 18, 2018 | by Shawn Lazarus
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OnPage: Unified clinical communications for care teams

Gone are the days when a patient could go into a healthcare facility and only see one physician from start to finish. Today, care teams are replacing the traditional approach to healthcare. These newer models are more patient-centered and include “Teamlets ” and “Family Team Care ” as part of their approach. In order for … Continued

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July 5, 2018 | by Shawn Lazarus
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SolarWinds Alerts Simplified With OnPage

Managing alert noise from monitoring systems like SolarWinds can be tricky and failing to order the noise can cause: Alert fatigue: too many alerts waking engineers up at night will not only cause tired engineers, but also hurt your team’s effectiveness at maintaining effectiveness. Decreased MTTR: Because there are too many alerts, it will take extra … Continued

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June 26, 2018 | by Shawn Lazarus
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6 ways to improve clinical communications

The healthcare industry is currently laden with pagers. The joke is that not even drug dealers use pagers any more. However, almost 80% of doctors do use pagers. The main problems with pagers is that they impede efficient clinical communications and lack security. Here are 6 ways to improve clinical communications: Improve clinical communications by embracing … Continued

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June 13, 2018 | by Shawn Lazarus
AHA Leadership Summit blog

OnPage is going to the American Hospital Association’s Leadership Summit 2018

OnPage is excited to be an exhibitor at American Hospital Association’s Leadership Summit this July, 26-28, in beautiful San Diego, California. We look forward to trading Boston’s rainy weather for sunny warm rays next month! The AHA’s annual health leadership summit is a place where executives, physician leaders and health system administration come to hear … Continued

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June 12, 2018 | by Shawn Lazarus
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Congratulations, VictorOps! – Splunk acquires VictorOps!

Congratulations, VictorOps! OnPage would like to congratulate our contenders at VictorOps for their acquisition by Splunk. This acquisition of VictorOps validates the growing need for incident management and alerting platforms. As technology advances with sensors technology (IOT), and monitoring system utilizing AI, automation is necessary to achieve improved productivity and business resiliency. Therefore, incident management … Continued

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February 28, 2018 | by Shawn Lazarus

5 Must Haves for IT Teams

OnPage is an incident alert management platform and smartphone app that allows you to: Consolidate IT alerts onto one platform Add intelligent alerting and escalation workflows to systems and sensors that detect anomalies Connect to stakeholders and customers using real-time call routing Manage incident responders and stakeholders through: secure messaging, live ticket updates real-time reporting … Continued

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December 14, 2017 | by Shawn Lazarus
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OnPage built-in secure messaging now features templates

What are OnPage Templates? The OnPage Templates feature enables users to send messages by inputting a pre-defined format. OnPage users can now create messages fast and streamline the formatting of their messages without having to copy/paste formats from old messages. This not only saves time but reduces errors. Users can create unlimited number of templates … Continued

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