At 2:07 a.m., one of the core production nodes went down. CPU usage spiked, latency shot through the roof, and requests began timing out across the cluster. Monitoring tools lit up instantly. Datadog dashboards turned red, Prometheus fired alerts, and a webhook pushed incident payloads into Jira. Everything worked exactly as designed. Except no one … Continued
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Secure communication in healthcare is no longer optional. With patient data, lab results, and care coordination increasingly handled over mobile and digital channels, hospitals and clinics need tools that keep messages safe and compliant with HIPAA regulations. A HIPAA-compliant messaging app goes beyond standard texting apps, offering encryption, audit trails, and signed Business Associate Agreements … Continued
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Providing continuous, high-quality care takes more than clinical expertise—it depends on well-designed physician on call schedules that balance patient safety, physician wellness, and operational efficiency. Whether you manage a residency program or a multi-specialty group, creating an effective physician call schedule—or a broader provider on call schedule—is critical for 24/7 coverage and clinician well-being. This … Continued
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Being “on call” sounds simple: you’re not actively working, but you need to be available if something goes wrong. The real question many employees ask is: do you actually get paid for being on call? The short answer is: it depends. Your pay may hinge on labor laws, company policies, and how restricted your time … Continued
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Zetron Outages Expose the Need for a Real Replacement If your Zetron paging system has stopped working, you already know how disruptive it can be. Recently, we saw a wave of inbound requests — especially from hospitals and biomedical teams in Bermuda — who experienced downtime right before the long weekend. That timing made the … Continued
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Intro: When Paging Systems Fail, Teams Need Answers If your Zetron paging system has stopped working, you’re not alone. Recently, we’ve seen a surge of frustrated Zetron customers reaching out — especially from Bermuda, where outages may have disrupted hospitals and biomedical teams right before the long weekend. That timing makes it even scarier: when … Continued
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We’re excited to share that OnPage has been recognized as a Sample Vendor in the 2025 Gartner® Hype Cycle™ for Real-Time Health System Technologies, within the Clinical Communication and Collaboration (CC&C) category. According to Gartner, CC&C systems are mobile platforms used by clinicians, care teams, patients, and caregivers to collaborate on treatment and care activity … Continued
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Imagine you’re working on a hospital floor when suddenly a patient’s condition starts to deteriorate. What happens next can mean the difference between life and death. That’s where a Rapid Response Team (RRT) steps in: a specially trained group of healthcare professionals who respond quickly to patients showing early signs of crisis to prevent emergencies … Continued
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At HIMSS this year, in between flashy AI demos and interoperability debates, I kept hearing the same concern from hospital leaders across the UAE, Saudi Arabia, and Israel: “We’re still using WhatsApp for clinical messaging—but it’s starting to feel risky.” Some shared stories of messages getting missed. Others brought up concerns around data privacy and … Continued
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What are the best Kubernetes monitoring tools in 2025? And how can you ensure alerts actually drive action when something goes wrong? Kubernetes monitoring is critical for keeping your containerized applications healthy, but alerting is often overlooked. This blog compares popular tools like Prometheus and Datadog and explains why intelligent alerting solutions like OnPage are … Continued
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