OnPage + Chameleon EHR Integration | Clinical Communication

Healthcare Integration

OnPage X Chameleon EHR (Elad Health)

Secure, Proactive Clinical Communication Embedded in Hospital Workflows

OnPage integrates directly with Elad Health’s Chameleon EHR to help hospitals replace fragmented, ad hoc messaging with a reliable, auditable clinical communication layer. The integration enables care teams to securely message, elevate urgent messages, escalate when responses are delayed, and ensure time-sensitive information reaches the right on-call clinicians based on who’s on-duty and routing rules, without relying on consumer messaging apps like Whatsapp.

Built for the realities of hospital operations, the integration supports faster response times, clearer accountability, and safer coordination across departments.

Integration Capabilities

The OnPage–Chameleon EHR integration is designed to keep clinical communication tightly connected to patient workflows. Alerts and messages generated within Chameleon, such as triage events, consult requests, critical results, or patient status changes, are delivered securely to clinicians via OnPage in real time.

Crucially, communication is bi-directional. Message acknowledgments, responses, and escalation outcomes are recorded back in Chameleon EHR, providing closed-loop visibility and a complete communication audit trail aligned with clinical workflows. This ensures clinical teams can act quickly while maintaining accurate documentation, accountability, and compliance within the EHR.

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Supported Clinical Workflows

Emergency Department Triage

In the ER, seconds matter. Triage decisions documented in Chameleon EHR can trigger immediate OnPage alerts to notify the appropriate care team based on acuity, role, and on-call schedules. Automated escalation ensures high-priority cases are acknowledged and owned without relying on manual paging or memory, helping reduce delays at the front door of care.

Physician Consultation Requests

When a consult is required, the integration ensures the correct on-call specialist is notified in real time and acknowledges responsibility. Instead of manual call chains or repeated follow-ups, OnPage enforces ownership and escalation, helping consults move forward quickly and predictably while maintaining full documentation within the EHR.

Patient Care Instructions

Nurses frequently need timely guidance from physicians or specialists for medication administration or treatment decisions. With Chameleon capturing the clinical context and OnPage handling real-time engagement, providers can be reached quickly, respond with confidence, and have instructions documented clearly—reducing uncertainty and informal workarounds.

Critical Results & Patient Status Escalation

When critical lab results, imaging findings, or sudden patient status changes are recorded in Chameleon EHR, those events can trigger immediate OnPage alerts to the appropriate clinician or care team. If the alert isn’t acknowledged, it escalates automatically based on on-call schedules and routing rules. This ensures abnormal results and deteriorations are reviewed and acted on quickly, even during busy shifts or after hours.

Built-In Accountability and Auditability

OnPage adds acknowledgment, escalation, and response tracking to clinical messages generated in Chameleon EHR. If a message is not acknowledged within a defined timeframe, it escalates automatically to the next covering clinician. Read receipts and responses are sent back to the EHR, creating a complete audit trail that supports clinical governance, compliance, and operational review.

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A Secure Alternative to Consumer Messaging Apps

The integration provides hospitals with an enterprise-grade alternative to tools like WhatsApp, offering secure, HIPAA-compliant messaging designed specifically for clinical use. By keeping communication embedded within clinical workflows, hospitals can improve responsiveness without compromising security or documentation standards.

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Designed for Israeli Hospitals

Used by more than 75% of hospitals in Israel, Chameleon EHR is deeply embedded in day-to-day hospital operations. The OnPage integration is designed to complement existing workflows, helping hospitals modernize clinical communications without disruption or extensive change management.

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