OnPage + Metasys by Johnson Controls

Metasys BAS (from Johnson Controls) alarm integration with OnPage empowers facility teams to act quickly on critical alerts—whether they stem from HVAC faults, fire safety systems, or building access breaches. Designed for reliability, OnPage ensures that alarms from your Metasys Building Automation System reach the right people immediately, with delivery confirmation, tracking, and automatic escalation.

OnPage eliminates the risk of missed or overlooked alerts by delivering high-priority mobile notifications that demand attention—ensuring issues are resolved faster and building performance stays on track.

⚙️ How Metasys BAS Integration Works with OnPage

We integrate with Metasys and other Building Automation Systems (BAS) using:

• Email notifications

• HTTP(S) requests / APIs

• TAP (Telelocator Alphanumeric Protocol) for legacy workflows

Whether Metasys is configured to send alerts by email or via a network protocol, OnPage fits into your existing setup—no overhaul required. The result? A unified, modern alerting workflow that gets critical messages to your on-call technicians in seconds wherever they are, and whenever they’re on duty.

⚡ Common Use Cases for Metasys + OnPage

• HVAC equipment faults and system anomalies

• Fire and life safety alarm notifications

• Security breaches or unauthorized access events

• Power outages or temperature threshold violations

• System errors requiring immediate facilities response

💡 Why Choose OnPage for Metasys Alerts?

• Instant mobile alerting with persistent, high-priority notifications

• Escalation policies ensure no critical message is missed

• Smart on-call scheduling with built-in safeguards, so updates are easy and alerts always reach the right people.

• Full visibility: audit trails show who received, read, and responded

• Failover assurance for redundant alert delivery

• No rip-and-replace—just enhanced performance for your existing BAS