| Emergency Notifications |
✅ Full |
Incident detection systems (e.g., panic buttons, Code Blue) |
Auto-triggers mass alerts to predefined groups. |
| Shift & Schedule Changes |
✅ Full |
Workforce systems (e.g., Kronos, UKG) |
Automatically notifies available or impacted staff based on scheduling changes |
| Hospital-Wide Announcements |
⚠️ Semi-Automated |
Internal admin panel or HR feeds |
Requires manual scheduling or approval before sending. |
| Patient Appointment Campaigns |
✅ Full |
EHR/CRM (e.g., Epic, Cerner, Salesforce Health Cloud) |
Pulls patient lists and sends reminders or updates in bulk. |
| Outbreak & Infection Control Alerts |
✅ Full |
Lab result systems, infection monitoring (e.g., MedMined) |
Automatically notifies relevant departments of outbreak flags or confirmed infections. |
| IT & System Downtime Notices |
✅ Full |
Monitoring tools (e.g., Datadog, Splunk, PagerDuty) |
Sends alerts based on system outage or degradation triggers. |
| Clinical Trial Recruitment |
⚠️ Semi-Automated |
EHR/Research CRM (e.g., REDCap, Salesforce) |
Messages sent based on research criteria or patient filtering. |
| Training & Compliance Reminders |
✅ Full |
LMS or HR compliance systems |
Sends recurring or scheduled reminders based on due dates. |
| Facility Maintenance Notifications |
✅ Full |
CMMS/BMS (e.g., FMX, TMA, Building Automation Systems) |
Auto-alerts teams about incidents like elevator or HVAC failures. |
| Pharmacy & Inventory Alerts |
✅ Full |
Dispensing systems (e.g., Omnicell, Pyxis) |
Notifies pharmacy teams about shortages, recalls, or substitutions. |
