5 Ways to automate alert management in ConnectWise MSPs automate a lot of processes to streamline their business. These processes include items like recurring billing and maintenance updates to client infrastructure. However, one area that needs automation but is often ignored is the alerting process. Alerting is a critical component of incident management. While you … Continued
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MSP Best Practices to add to your offerings When you look in from the outside, it might appear that all MSPs are the same. And, indeed, much of what one MSP offers is rather similar to that which is offered by a competitor. As such, strong relationships between your MSP and client are very important … Continued
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HIMSS17 closed last Thursday with a final salvo from Shark Tank hosts Robert Herjavec and Kevin O’Leary. Their closing remarks were very much in line with the themes of the conference: Security – Need to improve security of hospital systems to prevent hacking Workflow – Ensure a true digitization of health care records and upgrade … Continued
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Sunday night’s stunning victory by the New England Patriots over the Atlanta Falcons was a real nail biter. At the end of the first half, I had been ready to call it quits and avoid the pain of watching my favorite hometown team get destroyed by Atlanta. Atlanta was ahead 21-3. I missed Lady Gaga because … Continued
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Without workflow in healthcare, data is just a bottleneck In the weeks leading up to HIMSS I have been trying to get a pulse on the themes that will be driving the conversation at the Conference. One of the themes I have heard discussed at length is the concept of improving workflow in healthcare. Workflow … Continued
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A cautionary tale Faced with limited financing and a high burn rate, many startups focus on product development and application coding at the expense of back of operations engineering. The reasons for this focus are understandable to some extent. Companies need to develop product and unseasoned CEOs don’t always see the value in investing in … Continued
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OnPage brings Secure Critical Messaging to Telemedicine SAGE Neurohospitalist Group began in 2012 when two neurologist recognized that there was a growing shortage of neurologists. This shortage was most acute in small towns and underserved communities. So, in a call back to the aphorism of “if the mountain won’t come to Mohammed …”,the SAGE’s founders … Continued
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The Great Wall of China began construction in 7 B.C. to protect the Chinese kingdom from Eurasian warriors. Chinese soldiers would marshal forces to protect the Great Wall from enemy attack by using smoke signals to send alerts from tower to tower. This method of alerting enabled messages to be sent to garrisons hundreds of miles … Continued
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Why pager replacement is still an issue OnPage has what some might call a “hate/hate” relationship with pagers. Not much room for love. As we see it, pagers are an antiquated bit of technology. Pagers are dinosaurs which, like most dinosaurs, should be extinct by now. You might be wondering why we’re at it again … Continued
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Ensuring HIPAA compliance in the age of healthcare BYOD Healthcare organizations are experiencing a significant rise in Bring Your Own Device (BYOD). In fact, Becker Hospital Review research says that 85% of healthcare workers bring their own devices to work. Yet along with this rise in BYOD comes an increased vulnerability to being hacked. Mobile … Continued
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