Blog
Top 5 EHR Systems 2025
Electronic health records (EHRs) are real-time, digital records of patient health information that is maintained by their providers over time, detailing their healthcare journey at length. By using EHR systems, doctors can locate patient information, from anywhere they can connect to their system, including recently administered medications, past medical history, or chronic conditions. This information … Continued
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What’s New: Gentle High Priority Alerts
A calmer way to respond quickly, without the shock. I’m really excited to share a new feature that’s been close to our hearts (and ears 😉): Gentle High Priority Alerts. This one’s for everyone who’s ever been jolted out of sleep, or even deep focus, by a high-priority notification/”page” that felt more like an alarm … Continued
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DevOps – Roles and Responsibilities
As DevOps grows within the tech industry, it continues to play a vital role in modern software development by bridging the gap between development and operations. DevOps engineers juggle a wide range of tasks in their daily life, combining coding, automation, system management, and team collaboration. In this blog, we’ll explore their core responsibilities, highlight … Continued
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A Process for DDoS Incident Response
What Is a DDoS Attack? A distributed denial of service (DDoS) attack overwhelms a server, service, or network with internet traffic to disrupt or halt normal operations. This is typically achieved by multiple compromised systems flooding the target with traffic. The result is that legitimate users cannot access the systems or services, causing significant operational … Continued
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How to Combat MSP Alert Fatigue
Managed service providers (MSPs) are responsible for monitoring hundreds or even thousands of devices, meaning that they must have a practical way of identifying incidents, vulnerabilities, and outages. The obvious choice is employing an incident alerting tool that can deliver alerts to the on-call engineers responsible for maintaining system health and performance. But no matter … Continued
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What Grafana OnCall’s Maintenance Mode Means for On-Call Teams
If you’ve been using Grafana OnCall OSS for incident management, you may have already heard the news—it’s now in maintenance mode and will be archived within one year. Grafana Labs recently announced that Grafana OnCall OSS is now in maintenance mode and will be archived in 2026. This means no new features, limited updates, and … Continued
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From Tickets to Action: Ensuring Proactive IT Support with Jira and OnPage
We’re excited to announce the launch of our bi-directional integration between OnPage and Jira! This integration is designed to bridge the gap between ticket creation and incident response, ensuring that IT, DevOps and other tech teams who rely on Jira to manage their incidents can automatically identify and engage the right on-call staff—ensuring critical incidents … Continued
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OpsGenie End of Life? What’s next for OpsGenie users.
If you haven’t heard already (which would be shocking considering the numerous posts I’ve seen on Reddit) Opsgenie’s end of life is right around the corner. This means there is no better time for Opsgenie users to explore alerting and on-call management tools outside of the limited alternatives provided by Atlassian. So, I felt now … Continued
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Reflections from HIMSS 2025: Conversations, Challenges & The Future
HIMSS 2025 is in the books, and after days of conversations, sessions, and navigating the Vegas maze of healthcare tech, a few key themes really stood out—especially around clinical communication. The Conversations That Stuck with Me One of the most interesting (and honestly, concerning) conversations I had at the booth was about how healthcare teams … Continued
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The Need for Full-Stack Observability
In a recent survey, it was discovered that 57% of software developers’ time is spent in meetings resolving performance problems rather than innovating software solutions. The culprit? A lack of full-stack observability. Without the right tools, IT teams are left playing a high-stakes game of “Guess That Outage” – leading to delayed response to critical … Continued
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