Blog
AI Reliability, Part 2: When the Datacenter Becomes the Bottleneck
In Part 1, we talked about all the hidden complexity inside AI systems: the pipelines, GPUs, embeddings, vector databases, orchestration layers, and everything else that quietly determines how reliable an AI-first product really is. But all of that software still rests on something far less glamorous: the physical infrastructure underneath it. And the more time … Continued
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OnPage Introduces Multi-Language Mobile App Localization on iOS & Android
As organizations continue to adopt OnPage across regions and operational environments, providing an experience that feels natural and intuitive for every user has become increasingly important. Clear communication is essential in time-sensitive workflows, and being able to use the app in one’s preferred language supports clarity, confidence, and consistency. To support our growing global user … Continued
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AI Infrastructure Is Creating a New Wave of Incidents, And Why Enterprises Need a Modern On-Call Strategy
Over the past couple of months, my entire world has felt flooded with AI breakthroughs. Everywhere I look — podcasts, Twitter, YouTube — it’s another debate about whose chips are faster, whether Blackwell really leapfrogs H100s, if TPUs are finally catching up, or which AI-first startup is about to upend another industry. My podcast feed … Continued
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Manual Call Forwarding vs. Schedule-Based Call Routing: What’s the Better Way to Handle On-Call Support?
When your team shares one support number, someone has to decide who gets the calls when customers need help after hours. And if your team rotates on-call responsibilities weekly, which is common in IT (SRE, DevOps, ITOps, etc), clinical and field engineering teams, you’ve probably relied on manual call forwarding at some point. On paper, … Continued
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Replacing AT&T Email-to-Text with OnPage’s Critical Alerting
When AT&T officially shut down its email-to-text and text-to-email service on June 17, 2025, a quiet but essential part of many organizations’ communication workflows disappeared overnight. Messages that used to be sent to addresses like [email protected] or [email protected] simply stopped delivering. For teams who relied on those alerts to reach the on-call clinician, engineer, technician, … Continued
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Top 10 Hospital Messaging Systems (2025): Comparing Communication Tools for Modern Care Teams
Secure and seamless communication is at the heart of effective patient care. Whether coordinating handoffs, requesting consults, activating code teams, or managing after-hours coverage, clinicians rely on messaging systems that are reliable, fast, and built to protect patient data. As healthcare workflows have grown more digital, hospitals and clinical practices have begun replacing pagers, phone … Continued
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The Silent Failure: When Monitoring Doesn’t Wake the Right People
At 2:07 a.m., one of the core production nodes went down. CPU usage spiked, latency shot through the roof, and requests began timing out across the cluster. Monitoring tools lit up instantly. Datadog dashboards turned red, Prometheus fired alerts, and a webhook pushed incident payloads into Jira. Everything worked exactly as designed. Except no one … Continued
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Best MSP Tools of 2025
Managed service providers (MSPs) are strong multitaskers, handling monitoring, documentation, security, infrastructure maintenance, support, and more for each of their clients. So clearly the need for a strong set of MSP tools is one that cannot be overlooked. In the current state of IT, clients expect swift response and seamless service delivery no matter the … Continued
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Top 9 HIPAA Compliant Answering Services (2025 Guide)
When patients call your clinic, every second matters. Whether they’re scheduling an appointment, asking about a prescription, or reaching out after hours, they expect a live, compassionate voice…not a voicemail box. To ensure that this is the case, many teams partner with HIPAA-compliant answering services. These providers offer 24/7 coverage with trained operators who safeguard … Continued
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Top 10 HIPAA-Compliant Messaging Apps (2025): A Guide to Secure Healthcare Communication
Secure communication in healthcare is no longer optional. With patient data, lab results, and care coordination increasingly handled over mobile and digital channels, hospitals and clinics need tools that keep messages safe and compliant with HIPAA regulations. A HIPAA-compliant messaging app goes beyond standard texting apps, offering encryption, audit trails, and signed Business Associate Agreements … Continued
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