June 15, 2016 | by OnPage Corporation
Why proper incident management is key to proper IT management
Proper IT management requires proper incident management. Otherwise, you court Murphy’s law at your peril. In the IT world, if a server can fail, a cache overload or traffic overload the network – it will. And the consequences are significant. Many IT organizations face database, hardware, and software downtime, lasting short periods to shutting down … Continued
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