An overnight outage should reach the engineer responsible for fixing it, even when no one is watching a dashboard. Automated IT alerting software connects events from monitoring tools to the people on call, applies escalation rules when response is delayed, and records what happened after the alert was sent. For IT operations, DevOps, SRE and … Continued
Managed service providers (MSPs) are responsible for monitoring hundreds or even thousands of devices, meaning that they must have a practical way of identifying incidents, vulnerabilities, and outages. The obvious choice is employing an incident alerting tool that can deliver alerts to the on-call engineers responsible for maintaining system health and performance. But no matter … Continued
OnPage is the industry-leading Mobile Critical Messaging and Incident Alert Management System. Built around the incident resolution lifecycle, the OnPage incident alert management platform enables organizations to get the most out of their digitization investments, ensuring that sensors and monitoring systems have a reliable means to escalate abnormality alerts to the right person immediately. OnPage’s … Continued