Catchpoint

Catchpoint integration with OnPage helps IT, DevOps, and SRE teams respond faster to critical digital experience, performance, and availability events by delivering important Catchpoint alerts directly to the right on-call responders. By connecting Catchpoint with OnPage, teams can turn service disruptions and performance issues into persistent mobile alerts with intelligent routing and automated escalation.

Instead of relying solely on standard monitoring notifications or manually monitoring digital services, OnPage ensures high-priority Catchpoint alerts reach the appropriate responder with persistent notifications, delivery confirmation, read receipts, and escalation policies—helping teams identify and resolve service issues faster.

⚙️ How Catchpoint Integration Works with OnPage

OnPage integrates with Catchpoint through APIs, webhooks, and automated workflows to trigger alerts based on availability, performance, digital experience, or predefined thresholds.

• Catchpoint alerts for real-time performance and availability events
• API and webhook integration for delivering critical monitoring events directly to OnPage
• Custom alert filtering to prioritize events based on severity, service, location, or test type

When a critical Catchpoint event occurs, OnPage immediately notifies the appropriate responder based on on-call schedules, escalation policies, and routing rules. Relevant performance and availability information can be included in the alert, giving responders the context they need to investigate and resolve the issue quickly.

⚡ Common Use Cases for Catchpoint + OnPage

• Alert teams to website and application availability issues
• Notify responders of critical digital performance degradation
• Escalate unresolved service disruptions to backup responders
• Route alerts to the appropriate DevOps, SRE, or operations team
• Provide 24/7 coverage for critical digital experience events

💡 Why Choose OnPage for Catchpoint Alerts?

• Persistent mobile alerting ensures critical availability events receive immediate attention
• Automated escalation policies ensure unanswered alerts reach backup responders
• Smart on-call scheduling automatically routes alerts to the right responder
• Detailed audit trails provide visibility into alert delivery and response times
• Flexible alert filtering helps teams prioritize critical performance and availability events
• Seamless integration enhances existing Catchpoint monitoring workflows