Cased

Cased integration with OnPage helps development, security, and operations teams respond faster to critical development and operational events by delivering important Cased alerts directly to the right responders. By connecting Cased with OnPage, teams can turn critical activity, security events, and operational issues into persistent mobile alerts with intelligent routing and automated escalation.

Instead of relying solely on standard notifications or manually monitoring development and operational activity, OnPage ensures high-priority Cased alerts reach the appropriate responder with persistent notifications, delivery confirmation, read receipts, and escalation policies—helping teams resolve issues faster and maintain efficient workflows.

⚙️ How Cased Integration Works with OnPage

OnPage integrates with Cased through APIs, webhooks, and automated workflows to trigger alerts based on security events, development activity, operational changes, or predefined rules.

• Cased webhooks for real-time development and security event notifications
• API integration for delivering critical operational events directly to OnPage
• Custom alert filtering to prioritize events based on severity, event type, user, application, or other criteria

When a critical development, security, or operational event occurs in Cased, OnPage immediately notifies the appropriate responder based on on-call schedules, escalation policies, and routing rules. Relevant event information—including the event type, affected system, user, severity, and status—can be included in the alert, giving responders the context they need to investigate and take action quickly.

⚡ Common Use Cases for Cased + OnPage

• Alert development and operations teams to critical application events
• Notify security teams of suspicious or high-risk activity
• Escalate unresolved operational or security events to backup responders
• Route alerts to the appropriate development, security, or infrastructure team
• Provide 24/7 coverage for critical development and operational events with automated on-call scheduling

💡 Why Choose OnPage for Cased Alerts?

• Persistent mobile alerting ensures critical Cased events receive immediate attention
• Automated escalation policies ensure unanswered alerts reach backup responders
• Smart on-call scheduling automatically routes alerts to the right responder based on availability
• Detailed audit trails provide visibility into alert delivery, acknowledgments, and response times
• Flexible alert filtering helps teams prioritize development and operational events that require immediate action
• Seamless integration enhances existing Cased workflows without disrupting established development and security processes