Category: cloud incident management

October 20, 2026 | by Ritika Bramhe
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Cloud Monitoring and Incident Response: A Guide to AWS, Azure, and Google Cloud

Effective cloud monitoring and incident response starts with understanding service health, collecting useful diagnostic data, and establishing a clear process for investigating and resolving problems. Whether you use AWS, Azure, Google Cloud, or several providers, the goal is to understand how your systems are performing and take action when reliability is at risk. A dashboard … Continued

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October 13, 2026 | by Ritika Bramhe
Managing cloud alerts on AWS, azure and Google cloud

How to Manage Cloud Alerts: AWS, Azure, and Google Cloud

To manage cloud alerts effectively, define which conditions require immediate action, include useful incident context, and route critical notifications to the engineer currently on call. Add escalation rules for unanswered alerts and test the entire path from detection to response. This process applies whether your team uses AWS, Azure, Google Cloud, or several providers. Cloud … Continued

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December 12, 2025 | by Ritika Bramhe
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AI Reliability, Part 2: When the Datacenter Becomes the Bottleneck

In Part 1, we talked about all the hidden complexity inside AI systems: the pipelines, GPUs, embeddings, vector databases, orchestration layers, and everything else that quietly determines how reliable an AI-first product really is. But all of that software still rests on something far less glamorous: the physical infrastructure underneath it. And the more time … Continued

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June 19, 2025 | by Zoe Collins
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10 Best Ticketing Tools of 2026

Whether you’re dealing with IT issues, customer questions, or just trying to keep track of who’s supposed to fix what and when, ticketing tools are the unsung heroes of organized chaos. They help teams stay on top of requests, assign responsibility, (no more “I thought you were going to handle it”) and actually close the … Continued

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June 3, 2025 | by Zoe Collins
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Top 7 SOAR Tools (as of 2026)

Security Orchestration, Automation, and Response (SOAR) platforms empower security teams to streamline and accelerate their response to cyber threats. By integrating with existing security tools, automating repetitive tasks, and standardizing incident response workflows, SOAR helps organizations proactively defend against attacks while improving operational efficiency. Security teams are often overwhelmed by manual processes and alert fatigue, … Continued

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October 17, 2024 | by Zoe Collins
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Cloud Engineer – Roles and Responsibilities

Cloud engineers have become a vital part of many organizations – orchestrating cloud services to create seamless digital experiences for clients. With responsibilities spanning across cloud security to troubleshooting incidents, cloud engineers are key to keeping modern businesses running efficiently. And as the need for cloud expertise continues to rise, so do opportunities in the … Continued

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July 23, 2024 | by Ritika Bramhe
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Evaluating PagerDuty Alternatives in 2026 (Updated)

We live in times of instant gratification, where customers expect same-day delivery, round-the-clock tech support, and seamless browsing experiences. Disruptive technologies and continuous innovation have raised expectations for faster and uninterrupted delivery of services. This shift is compelling organizations to adapt their operations to meet these new demands and stay competitive. Providing uninterrupted services requires … Continued

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February 15, 2024 | by Ritika Bramhe
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Application Migration: 5 Things that Can Go Wrong

What Is Application Migration?  Application migration is the process of moving an application from one environment to another. For example, you may choose to migrate an application from an on-premises enterprise server to a cloud provider’s environment, or from one cloud environment to another. The aim is typically to improve the flexibility, scalability, and cost-effectiveness … Continued

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January 31, 2024 | by OnPage Corporation
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Cloud Cost Incidents: Catching Cost Calamities on Time

What Is Cloud Cost Management?  Cloud cost management, also referred to as cloud cost optimization, is the process of managing and controlling a company’s spending on cloud services. This can be achieved through a variety of methods, such as usage monitoring, resource optimization, and cost forecasting. The first step in managing cloud costs is to … Continued

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November 16, 2023 | by Gilad Maayan
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What is Vulnerability Management?

Vulnerability management is a critical aspect of a cybersecurity strategy. It refers to the systematic and ongoing process of identifying, classifying, prioritizing, and addressing security vulnerabilities in a network environment. This proactive approach to network security aims to minimize the risk of exploitation by attackers. Vulnerability management is about staying one step ahead of potential … Continued

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