Categories: MSPUncategorized

OnPage is featured on ConnectWise Marketplace

 

OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets have created solutions for MSPs that enable them to solve a number of their burning issues. ConnectWise enables the creation and monitoring of tickets from numerous platforms. OnPage, in turn, provides the platform for them to create alerts that feed back into ConnectWise tickets.

MSP pain points

Some of the biggest pain points for MSPs are:

  • Handling after-hours alerting by NOC teams
  • Missing alerts altogether
  • Monitoring tools not producing audible alerts
  • A lack of automated escalation

By using the OnPage in conjunction with ConnectWise, our MSP customers have been able to improve response times and better manage SLAs.

OnPage +ConnectWise solved all these problems and much more!

We know that ConnectWise and their customers need to ensure all critical alerts not only reach the right person at the right time but are also acted upon in a timely manner. The key is providing automatic, intelligent alerting that generates a complete audit trial, while at the same time doing it all seamlessly from within ConnectWise.

For the month of March, we are featured on the ConnectWise Marketplace. You can read some of our case studies and watch a video or two that our folks at OnPage have put together. To celebrate our month on the Marketplace, we want to give all MSPs a chance to try our product and a 15% discount when they decide to purchase! See us on the ConnectWise Marketplace.

Let us know if you have any questions or if there’s any way we can help.

 

Shawn Lazarus

Share
Published by
Shawn Lazarus

Recent Posts

What Does a Customer Support Technician Do?

A customer support technician is a technical professional who helps customers solve issues with hardware,…

4 days ago

PagerDuty Pricing: Is it worth it and what’s the alternative?

As we all know, PagerDuty is a major player in incident management and on-call alerting,…

5 days ago

Physician On Call Schedule: How to Create an Effective, Fair & Reliable Call System

Providing continuous, high-quality care takes more than clinical expertise—it depends on well-designed physician on call…

1 week ago

Do You Get Paid for Being On-Call? What the Law Says (and What Workers Actually Get)

Being “on call” sounds simple: you’re not actively working, but you need to be available…

3 weeks ago

The Secret Cost of Pagers

What's the first thing that comes to mind when you hear the word 'pager?' For…

4 weeks ago

The Fastest Zetron Paging Replacement: Why Teams Choose OnPage

Zetron Outages Expose the Need for a Real Replacement If your Zetron paging system has…

1 month ago