Categories: IT Alerting

OnPage: High and Low-Priority Paging

In a world where we get alerts and notifications for anything under the sun, it is important to differentiate which alerts are important and which alerts can be dealt with later. For this very reason, the OnPage platform enables the user to send messages in two different formats: High and low-priority events. Our unique ringtones and persistent alerts provide users with the ability to send various message priorities and ensure that messages rise above the clutter.

Fig 1: You can select the priority of the message from within the app.

High Priority

High-priority messaging comes with an intrusive, hard-to-ignore, Alert-Until-Read tone. OnPage alerts mimic pager urgency but also enables a rich, full text message with voice or image attachments. Designed for critical, time-sensitive situations, the OnPage alert assures the sender that the message has reached its destination and was read. A good use of the high-priority feature is to use it for time-sensitive messaging, urgent messaging, medical emergencies and critical alerts coming in from monitoring tools.

 

Low Priority

Low-priority messaging can be regarded as continuous messaging with replies that go back and forth. Unlike other casual messaging apps, users can track the messages that are being sent. Users have the ability to see when the messages are SENT, RECEIVED and READ. Every reply appears as a new message in your inbox, accompanied by the alert tone. Our customers use low-severity alerting for non-urgent messaging, casual communications, practice updates and non-critical status updates.

If you send a low-priority message:

  • The recipient will not receive the persistent alert tone.
  • The recipient will not get the big red exclamation mark that signifies high priority.
  • The recipient will be able to send back a reply. The sender will know that it is a message.

Sending OnPage Priority Messages Using Email

From your email browser, enter in the “TO” field: OnPageID@OnPage.com and the message will be sent as a high-priority message. If you want your message to be sent as a less severe message, you just have to send it to your OnPageID@Low.OnPage.com

To learn more contact us.

OnPage Corporation

Share
Published by
OnPage Corporation

Recent Posts

How to Reduce On-Call Burnout in IT Teams

On-call duty is a high-stakes reality in modern IT and digital ops teams. While essential…

22 hours ago

Top Mobile Incident Notification Systems for IT Teams 2026

Modern IT incidents don’t stick to a 9-to-5 schedule. System failures, security breaches, and performance…

1 day ago

Route Critical Alerts Evenly and Move Faster from Message to Phone Call

Round-Robin Alert Distribution and Tap-to-Phone Call help teams manage on-call, incident alerting and secure communication…

6 days ago

On‑Call Rotation Software for IT Ops Boosts Response (2026)

The chaos of manual on-call management is a familiar story for many IT Operations teams:…

6 days ago

incident.io vs PagerDuty: Which Wins IT Response in 2026?

The world of IT incident response is no longer just about getting an alert. As…

2 weeks ago

Opsgenie Alternatives 2026: Cut Costs with OnPage Pricing

With Atlassian set to sunset Opsgenie in 2027, the clock is ticking for thousands of…

2 weeks ago