OnPage Tech Tips:

Several of our subscribers have been using Amazon SNS with OnPage.

Amazon SNS is a great way to send notifications based on a topic. Utilizing OnPage in tandem with AWS SNS will provide added benefits. Subscribing to important topics with your OnPage email address will provide alerts with redundancy, a full audit trail, and escalation.

You can easily prioritize each topic by specifying if the notification is low or high priority. Such as:  (low.OnPageID@OnPage.com for low priority or OnPageID@OnPage.com for high priority)

In order to receive the subscription link you must specify the delivery method as “Email – JSON” instead of “Email”. Once the subscription is confirmed the user can start receiving messages from their OnPage address email address.

The following use case is an example of a simple setup using OnPage and Amazon SNS:

An alert is sent to an escalation group that has a schedule configured.

This will be very useful for any team with an on-call rotation and a backup recipient. In this scenario the topic would automatically be assigned to the appropriate group OnPage ID associated with the topic.

OnPage will route the notification to whoever is on-call based on the schedule. If they do not answer in a specified time period it will be sent to the secondary contact.

What is Amazon SNS?

Amazon Simple Notification Service is a web service that coordinates and manages the delivery or sending of messages to subscribing endpoints or clients. In Amazon SNS, there are two types of clients—publishers and subscribers—also referred to as producers and consumers.

Questions?  We’re here to help!