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Category: Site reliability

December 10, 2021 | by Christopher Gonzalez
Mean Time Between Failures

Uncovering the Importance of Mean Time Between Failures

In the IT world, application service providers (ASPs) build customer trust by ensuring the continuous, uninterrupted availability of their services and software. Service availability allows customers to operate normally and generate revenue without being directly impacted by their providers’ system failures.  Though providers work to ensure system uptime, they are often challenged by unexpected technical … Continued

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December 6, 2021 | by Ritika Bramhe
retail incident response

Reimagining Retail Incident Response for the Holidays

The holiday season is here, and global retailers are prepared for the biggest retail event of the year. The decrease in new COVID-19 cases, coupled with a rise in vaccination rates, provides a glimmer of hope for shoppers looking to spend for friends and family. Holiday spending is expected to break previous records this year, … Continued

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September 2, 2021 | by Ritika Bramhe
site reliability

Essential Tools for Site Reliability Engineers

Site reliability engineers (SREs) are involved in scaling systems and making them reliable and efficient for organizations. But SREs often fail to build system resiliency when they do not have the right tools at their disposal. In this post, we’ll uncover five leading tools that SREs can use to drive the reliability and stability of … Continued

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