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Category: Priority Messaging

September 27, 2021 | by Christopher Gonzalez
On-Call Scheduling Software

3 Things to Consider When Investing in On-Call Scheduling Software

On-call scheduling software modernizes the way healthcare administrators assign responsibilities to care team members. The software helps create an equitable workforce among care teams and eliminates manual errors during the on-call scheduling process.  Administrators can set up digital schedules to contact the right clinicians at the right time. This ensures that on-call providers quickly resolve … Continued

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April 29, 2021 | by Christopher Gonzalez
Automated Incident Management

4 Major Capabilities of Automated Incident Management

Automated incident management ensures that critical events are detected, addressed and resolved in a fast, efficient manner. Automation allows incident management tools to integrate with each other and fosters instant communication across the systems. Automation tears down barriers across IT operations (ITOps) teams and ensures all departments are on the same page. Teams gain full … Continued

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December 21, 2019 | by OnPage Corporation
High and Low-Priority

OnPage: High and Low-Priority Paging

In a world where we get alerts and notifications for anything under the sun, it is important to differentiate which alerts are important and which alerts can be dealt with later. For this very reason, the OnPage platform enables the user to send messages in two different formats: High and low-priority events. Our unique ringtones … Continued

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September 6, 2019 | by OnPage Corporation
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Feel the burnout

Eleven practical ways for DevOps engineers to better manage their work environment At OnPage, we know the importance of DevOps burnout and have explored in other formats such as our e-book and video. The seriousness of the issue is highlighted by the following components: Decreased employee happiness. Employees become less satisfied and content with their … Continued

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July 8, 2019 | by OnPage Corporation

Arkansas Electric Chooses OnPage for Cybersecurity Compliance

“OnPage solved a mandatory requirement we had in our data center for regulatory cybersecurity intrusion compliance. To cover physical or cyber intrusions, we have OnPage notifications sent out to the group on an on-call rotation for incident response.” – Philip Huff, Director of IT Security Compliance   OnPage provides secure, high-priority notifications in case of … Continued

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January 17, 2019 | by Christopher Gonzalez
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Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to … Continued

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June 28, 2018 | by
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6 Things You Need in an IT Incident Management Platform

Your incident management process is greatly impacted by the tools you have available. And technology is key when it comes to gaining visibility and obtaining contextual data. You need tools to send alerts when incidents arise, as well as track activity for compliance reporting purposes. Whether you’re in healthcare, information technology or work at a … Continued

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November 29, 2016 | by OnPage Corporation
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OnPage secure messaging

OnPage is known for its alerting capabilities. A majority of our customers who are MSPs (managed service providers) for example, use OnPage to shoot out distinct alerts. They do this by setting up monitoring tools at their client’s end and this picks up abnormalities. OnPage, in this case, offers alert automation, but that’s not all … Continued

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November 19, 2016 | by OnPage Corporation
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Cygnus Systems Decreases Costs and Improves Response Time

OnPage facilitates Cygnus Systems’ growth of 25% per year through efficiency, cost reduction and improved response to critical alerts By using OnPage’s cloud-based, virtual paging app in conjunction with ConnectWise, Michigan-based MSP Cygnus Systems Inc. has grown faster than Plasticman. Through OnPage integration, Cygnus has been able improve its response time to critical IT alerts , grow … Continued

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November 18, 2016 | by OnPage Corporation
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OnPage Ensures Advanced Network Products’ Alerts Are Heard

Incident Management Gets a Voice By using OnPage’s cloud-based, virtual paging app in conjunction with ConnectWise, Pennsylvania-based MSP Advanced Network Products (ANP) has been able to dramatically improve its response time to critical IT alerts and better manage SLAs. ANP’s biggest pain point prior to OnPage was hand-offs of after-hours alerting by the NOC team. OnPage’s … Continued

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