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Category: Priority Messaging

January 17, 2019 | by Christopher Gonzalez
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Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to … Continued

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June 28, 2018 | by
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6 Things You Need in an IT Incident Management Platform

Your incident management process is greatly impacted by the tools you have available. And technology is key when it comes to gaining visibility and obtaining contextual data. You need tools to send alerts when incidents arise, as well as track activity for compliance reporting purposes. Whether you’re in healthcare, information technology or work at a … Continued

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November 29, 2016 | by OnPage Corporation
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OnPage secure messaging

OnPage is known for its alerting capabilities. A majority of our customers who are MSPs (managed service providers) for example, use OnPage to shoot out distinct alerts. They do this by setting up monitoring tools at their client’s end and this picks up abnormalities. OnPage, in this case, offers alert automation, but that’s not all … Continued

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November 19, 2016 | by OnPage Corporation
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Cygnus Systems Decreases Costs and Improves Response Time

OnPage facilitates Cygnus Systems’ growth of 25% per year through efficiency, cost reduction and improved response to critical alerts By using OnPage’s cloud-based, virtual paging app in conjunction with ConnectWise, Michigan-based MSP Cygnus Systems Inc. has grown faster than Plasticman. Through OnPage integration, Cygnus has been able improve its response time to critical IT alerts , grow … Continued

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November 18, 2016 | by OnPage Corporation
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OnPage Ensures Advanced Network Products’ Alerts Are Heard

Incident Management Gets a Voice By using OnPage’s cloud-based, virtual paging app in conjunction with ConnectWise, Pennsylvania-based MSP Advanced Network Products (ANP) has been able to dramatically improve its response time to critical IT alerts and better manage SLAs. ANP’s biggest pain point prior to OnPage was hand-offs of after-hours alerting by the NOC team. OnPage’s … Continued

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October 11, 2016 | by OnPage Corporation
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OnPage Critical Alerting with Microsoft Outlook

Let OnPage and Microsoft Office Monitor your Network While it is well known that the Microsoft Outlook client allows you to use rules to forward emails, you might not have ever realized that you can use these rules to enable critical alerting. In fact, critical alerting with OnPage and Microsoft Outlook is easily enabled no … Continued

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September 20, 2016 | by OnPage Corporation
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OnPage ensures compatibility with Android 7.0

Maintaining its customer and technology focus OnPage, the leader in incident alerting and management for IT, healthcare and IOT, released the updated version of its application to ensure compatibility with Google’s Android 7.0 N operating system. Affectionately known as Nougat, Android’s newest operating system was only around for a few weeks before the OnPage update … Continued

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September 6, 2016 | by OnPage Corporation
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Feel the burnout

Eleven practical ways for DevOps engineers to better manage their work environment At OnPage, we know the importance of DevOps burnout and have explored in other formats such as our e-book and video. The seriousness of the issue is highlighted by the following components: Decreased employee happiness. Employees become less satisfied and content with their … Continued

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August 15, 2016 | by OnPage Corporation
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Page to Phone Feature Ensures You’re Never Out of Touch

No Data? No Problem. Maintain Your On-Call Schedule No Matter What Today, OnPage announced the release of its Page to Phone feature. This feature provides customers and IT management with phone redundancy to existing prevalent alert.  The OnPage alert already provides continuous and prominent notification for up to 8 hours until the message is read, … Continued

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July 26, 2016 | by OnPage Corporation

Cygnus Decreases Costs and Improves Response Time

OnPage facilitates Cygnus’ growth of 25% per year through efficiency, cost reduction and improved response to critical alerts OnPage, a leading provider of incident management technology, has helped Cygnus Systems Inc., reduce the time it takes to respond to critical alerts. This case study shows how Cygnus has reduced waiting time for its customers and improved the quality … Continued

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