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Category: IT

May 11, 2017 | by OnPage Corporation
HERO TEMPLATE 6 ways to improve

The 3 Ways to Improve IT Incident Management

The IT Incident Management Manifesto Effective IT incident management is concerned with deviations from, and threats to, the standard operation of services. During the course of time, even the best IT of department will experience incidents. How IT reacts to incidents is a key driver of  MTTR (mean time to repair) as well as customer … Continued

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November 30, 2016 | by OnPage Corporation
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Fight Alert Fatigue

How to Win the Alert Fatigue Battle IT engineers and DevOps teams cannot help but experience alert fatigue when they receive after-hour alerts lacking context or relevance. Messages come in, for example, telling the engineer on-call that disk space is used up. Does this mean 60% used up or 100% used up? Or an after-hours … Continued

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November 7, 2016 | by OnPage Corporation
devops fail

Why you need to fail to be great at DevOps

Seven steps to failure and greatness The more I read and learn about how to succeed in DevOps the more I realize how important failure is to the process. You need to fail to be great at DevOps. Netflix, for example, even takes it a step further by introducing failure into their testing process. In … Continued

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October 27, 2016 | by Shawn Lazarus
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The Seven Deadly Sins of DevOps

What to avoid when you start DevOps While there are many ways to do DevOps correctly, there are specific cardinal sins that will put you afoul of the Church of DevOps. In order to achieve excellence in DevOps, it is key for executives to avoid committing the cardinal sins of DevOps that are discussed below. … Continued

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October 27, 2016 | by Shawn Lazarus
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Netflix earnings, DevOps and profitability

DevOps as the road to profitability Netflix released a great earnings report earlier this week. According to the Wall Street Journal’s page one article on October 18th, “Netflix Inc. blew through its forecast for the subscriber additions in the September quarter…sending its shares soaring 20% in after-hours trading. … The better-than-expected performance came mainly in … Continued

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